Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Microsoft Office.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Storekeeper: Working Student - Logistics
Flaconi GmbH
Berlin
06.2022 - Current
Trained and supervised new associates in grocery, produce and administrative departments.
Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
Filled orders by gathering merchandise specified in requisitions.
Monitored merchandise on shelves and in storage using inventory control system.
Received product shipments and organized in stockroom storage area.
Trained, coached and scheduled employees to improve store upkeep and operations.
Documented shipping and receiving records to confirm receipt of orders.
Welcomed customers to assist in selecting appropriate merchandise and products.
Store Assistant
Getir
Berlin
06.2021 - 06.2022
Worked with loss prevention in monitoring shopper behavior.
Increased sales and customer satisfaction through personalized servicing.
Helped customers find merchandise and assisted with sizing and accessories.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained customer satisfaction with quick and professional handling of product returns.
Addressed customer issues immediately to guarantee swift resolution.
Logistics Team Member (Working Student)
Lidl Digital FC GmbH & Co. KG Ludwigsfelde
Berlin
02.2020 - 09.2020
Used critical thinking to break down problems, evaluate solutions and make decisions.
Increased customer satisfaction by resolving issues.
Used coordination and planning skills to achieve results according to schedule.
Worked flexible hours across night, weekend and holiday shifts.
Carried out day-to-day duties accurately and efficiently.
Onboarded new temps by entering employee information into systems.
Collaborated with team members to achieve target results.
Participated in team-building activities to enhance working relationships.
Delivered services to customer locations within specific timeframes.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Developed and maintained courteous and effective working relationships.
Received and processed stock into inventory management system.
Retail Sales Assistant (Working Student)
Bio-Pool
Berlin
10.2018 - 12.2019
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Logged reports, expenses, receipts, and sales in company database.
Education
Bachelor of Arts - English Studies & Literature
Ambrose Alli University
Nigeria
09.2002 - 06.2006
Master of Arts - English Studies: Literature-Language-Culture
Free University
Berlin
10.2018 - 04.2022
Skills
Team leadership and coaching
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Timeline
Storekeeper: Working Student - Logistics
Flaconi GmbH
06.2022 - Current
Store Assistant
Getir
06.2021 - 06.2022
Logistics Team Member (Working Student)
Lidl Digital FC GmbH & Co. KG Ludwigsfelde
02.2020 - 09.2020
Retail Sales Assistant (Working Student)
Bio-Pool
10.2018 - 12.2019
Master of Arts - English Studies: Literature-Language-Culture
Claims Management & Market Developer at WECOYA MARINE Underwriting GmbH/ former W Droege Assekuradeur GmbHClaims Management & Market Developer at WECOYA MARINE Underwriting GmbH/ former W Droege Assekuradeur GmbH