Yousef Girgis

• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Prioritized roadmap in order to achieve product goals and metrics.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Coordinated project planning and execution with team members and team leads.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Reviewed new opportunities to drive business strategy at planning sessions.
• Monitored market trends and competitor performance to update promotional strategies.
• Analyzed metrics to measure product performance.
• Launched the Digital Dentistry Product Arm:

-Led the establishment and successful launch of the company's Digital Dentistry division

-Aligned Key Stakeholders with the process of the new launch and managed to get unanimous signoffs on launching the product

-Conducted extensive market research and developing a strategic roadmap that positioned the company

-Set KPIs and KPI measuring criteria to track the success of the newly launched Intraoral scanner

-Achieved 1.25M+ in revenues in the first year of launch

-Trained sales and customer support for the product line

-Advised the marketing department on the campaigns regarding the product

-Assisted the commercial team in acquiring key clients by assisting in demos and pitches

• Launched Dental Consumables Department:

-Directed the creation and launch of the Dental Consumables department.

-Overseeing product development.

-Cross-functional team management, and alignment with business strategy, resulting in significant growth and profitability for the company.

• Fleshed out product brand identities by identifying markets and specialized updates.
• Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
• Developed intraoral scanner and from design conceptualization to client delivery.
• Reviewed products and updates for company quality standards compliance.

• Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa.
• Created individualized treatment plans to maintain or restore oral health of patients.
• Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases.
• Interpreted X-rays to make accurate diagnoses and decisions about treatments.
• Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.

• Kept views unobstructed by retracting, sponging and suctioning surgical sites.
• Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
• Protected patients from infection by setting up and managing sterile operating fields.
• Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.

• Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
• Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
• Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
• Assessed patients' oral health for concerns such as infection pockets and gingivitis.
• Removed old fillings and replaced with more modern, tooth-colored alternatives.
• Exposed, developed and mounted both intraoral and extraoral dental x-rays.
• Interpreted patients dental radiographs.
• Evaluated patients and interpreted x-rays to identify issues and diagnose conditions.
• Performed open flap debridement, hard and soft tissue crown lengthening, gingivectomies and other surgical periodontal procedures.
• Performed emergency extractions and filled cavities for patients.
• Managed medical and dental history by evaluating patient's general health.

• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
• Helped Dental Practitioners complete routine and advanced procedures by preparing patients and instruments for expected needs.
• Used Dentalore to document and maintain patient information and health background.
• Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.

• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Educated patients by giving oral hygiene, plaque control and postoperative instructions.

• Trained and managed a team of 15 people to achieve their targets
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Structured market surveys to ensure that the company keeps improving its offerings.

• Boosted sales performance by implementing effective team training and coaching strategies.
• Mentored junior team members to develop their skills and advance their careers with the company.
• Managed a high-performing sales team, consistently achieving and surpassing set targets.
• Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
• Highest achiever with a 150% for 3 months straight
• Created relationships with clients that lasted long after resignation