Overview
Work History
Education
Skills
Languages
Timeline
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Yu Asano

Cologne

Overview

2
2
years of professional experience

Work History

Hotel Staff Member

Marriot Hotel
11.2024 - 01.2025
  • Resolved guest complaints using active listening skills and empathy to ensure their satisfaction.
  • Greeted guests at front door and engaged in pleasant conversations.
  • Facilitated smooth communication between departments by sharing important information through written memos.

Waitress

Jinchan Shokudo
09.2023 - 09.2024
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress and Housekeeper

Hoshino Resort
03.2024 - 08.2024
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Social Media Manager

Tokuyama Salon
07.2023 - 02.2024
  • Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
  • Reviewed marketing materials and documents for brand accuracy and trending design.
  • Researched latest market trends and analyzed data

Education

Bachelor of Arts - Graphic Design

Lakeland University
Sheboygan, Wisconsin
05-2022

Skills

  • Adobe Photoshop

  • Adobe Illustrator

  • Adobe After Effects

  • Adobe InDesign

  • Microsoft Word

Languages

French
Beginner (A1)
English
Bilingual or Proficient (C2)
Japanese
Bilingual or Proficient (C2)

Timeline

Hotel Staff Member

Marriot Hotel
11.2024 - 01.2025

Waitress and Housekeeper

Hoshino Resort
03.2024 - 08.2024

Waitress

Jinchan Shokudo
09.2023 - 09.2024

Social Media Manager

Tokuyama Salon
07.2023 - 02.2024

Bachelor of Arts - Graphic Design

Lakeland University

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Yu Asano