Summary
Overview
Work History
Education
Skills
Timeline
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YUDAN ZHANG

YUDAN ZHANG

Bremen

Summary

Good communication skill. Confidence and resilience. Good at teamwork and multitask.

Overview

4
4
years of professional experience
40
40
years of post-secondary education
3
3
Languages

Work History

IBU Social Media Specialist

Trip.com Group
06.2021 - 06.2022
  • Improve customer recognition across all social media channels
  • Paired with understanding of product and service and provide thoughtful, strategic insight regarding customer requests
  • Conduct follow-up with customers to ensure issues are resolved in time.

HBU Overseas Order Specialist

Trip.com Group
03.2020 - 05.2021
  • Provide timely feedback on overseas Hotel supplier needs
  • Provided fair, accurate and timely results to meet organization's regulatory obligations and deliver exceptional customer experiences
  • Resolving issues reported within stipulated timelines and soliciting feedback for service delivery improvement.

Foreign Department Intern

Mandrain Garden
09.2019 - 02.2020
  • Registered information on database to preserve accurate details
  • Examined application for admission and report the issues for improvement
  • Operated official account with updated information
  • Created the article with mandrian news and language teaching content
  • Established social media presence and monitored activity to increase followers.

Recruitment Intern

Likeshuo, Meten Education
11.2018 - 09.2019
  • Reached out to qualified applicants found with candidate pipelines, referrals or job fairs
  • Assisted teachers in managing class behavior using positive reinforcement and rewards schemes
  • Class quality check, and write weekly report for improvement.

Education

MBA - Logistics And Supply Chain Management

Hochschule Bremen
Bremen, Germany
04.2001 -

MBA - Business Administration And Management

Valencia University
Valencia, Spain
04.2001 - 04.2023

Spainsh Learning

Hispania, Escuela De Español En Valencia
Valencia, Spain
04.2001 -

Bachelor of Arts - English Language And Translation

Tianjin Normal University
Tianjin, China
04.2001 - 04.2019

Skills

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Timeline

IBU Social Media Specialist

Trip.com Group
06.2021 - 06.2022

HBU Overseas Order Specialist

Trip.com Group
03.2020 - 05.2021

Foreign Department Intern

Mandrain Garden
09.2019 - 02.2020

Recruitment Intern

Likeshuo, Meten Education
11.2018 - 09.2019

MBA - Logistics And Supply Chain Management

Hochschule Bremen
04.2001 -

MBA - Business Administration And Management

Valencia University
04.2001 - 04.2023

Spainsh Learning

Hispania, Escuela De Español En Valencia
04.2001 -

Bachelor of Arts - English Language And Translation

Tianjin Normal University
04.2001 - 04.2019

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YUDAN ZHANG