Summary
Overview
Work History
Education
Skills
Gym, languages ,self-development. I am also a Permanent-Make-Up artist.
Languages
Timeline
Generic
Yuliia Ratsiienko

Yuliia Ratsiienko

Nürnberg

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

General Manager

Urban Grill

General Manager

Urban Grill
11.2020 - 01.2022
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.

Manager

ZVD
10.2019 - 09.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

General Manager

This Is Pivbar
06.2018 - 08.2019
  • Managed employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.

Manager

This Is Pivbar
04.2017 - 04.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Waiter

This Is Pivbar
02.2015 - 03.2017
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Trained new servers on restaurant policies and procedures.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

School # 4
Uman, Ukraine
2001

Skills

  • Negotiation
  • Recruitment
  • Leadership
  • Management Training
  • Administrative Skills
  • Supervision and Training
  • Team Leadership
  • Vendor Partnerships
  • Problem Resolution

Gym, languages ,self-development. I am also a Permanent-Make-Up artist.

 I like to keep myself in shape, so I go to the gym three times a week. I also acquired another profession for my soul - a master of permanent makeup .

Languages

Ukrainian
English
Russian
German
Beginner (A1)

Timeline

General Manager

Urban Grill
11.2020 - 01.2022

Manager

ZVD
10.2019 - 09.2020

General Manager

This Is Pivbar
06.2018 - 08.2019

Manager

This Is Pivbar
04.2017 - 04.2018

Waiter

This Is Pivbar
02.2015 - 03.2017

General Manager

Urban Grill

School # 4

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Yuliia Ratsiienko