Yvonne Kawohlus
Ribbesbüttel
Summary
Orderly and committed Secretary offering solid skills in customer relations and resilience to handle challenges of fast-paced environments.
I'm detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Meticulous and systematic Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Secretary
Hospital Braunschweig
Braunschweig
2023.04 - Current
- Scheduled meetings and sent invitations specifying time and location.
- Created and updated spreadsheets to track and report data.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Managed multiple calendars and contacts using computer software.
- Maintained organized filing system of paper and electronic documents.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Sent and distributed mail and parcels.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Produced and distributed memos, newsletters and other forms of communication.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Secretary's Assistant
DLR Deutsches Luft und Raumfahrtzentrum
Braunschweig
2021.06 - 2022.03
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
Clerk Processor
Volkswagen Group Services
Wolfsburg
2006.02 - 2021.04
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Coordinated company records and resources to assist team members with special projects.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Contacted customers regarding account updates and potential problems.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Directed clients and guests to correct departments, rooms and staff members.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Communicated with customers and employees to answer questions or explain information.
- Organized information by using spreadsheets, databases or word processing applications.
- Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
Education
BBA - Certified Senior Business Specialist
Kreisvolkshochschule
2019-06
Assistant Foreign Languages and correspondence
Oskar Kämmer Schule
Braunschweig2003-06
Skills
- Calendar Management
- Office Administration
- Customer Service
- Meeting Coordination
- Database Management
- Supply Ordering
- Letter writing
- Supply Restocking
- Appointment Scheduling
- Multi-Line Phone Systems
- Requisition processing
- Mail distribution
- Developing presentations
- Filing experience
- Complex Problem-Solving
- Meeting Support
- Schedule Management
- Digital File Management
- Verbal and written communication
- Inventory purchasing
- Organization
Affiliations
- Fitness
- Explore new countries
Languages
German
First Language
English
Intermediate (B1)
B1
Certification
- Certified Business Administrator
- Microsoft Office
- SAP
- Access
- Power Point
- Excel
Miscellaneous
- US permanent resident
- US driver's licence
Timeline
Secretary
Hospital Braunschweig
2023.04 - Current
Secretary's Assistant
DLR Deutsches Luft und Raumfahrtzentrum
2021.06 - 2022.03
Clerk Processor
Volkswagen Group Services
2006.02 - 2021.04
BBA - Certified Senior Business Specialist
Kreisvolkshochschule
Assistant Foreign Languages and correspondence
Oskar Kämmer Schule
- Certified Business Administrator
- Microsoft Office
- SAP
- Access
- Power Point
- Excel
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