Summary
Overview
Work History
Education
Accomplishments
Interests
Work Availability
Quote
Skills
Timeline
Hi, I’m

ZEHRY DHILLON

Ramp Agent Associate
FILDERSTADT,Baden-Württemberg
ZEHRY DHILLON

Summary

Studied Masters in Supply Chain Management and Logistics from Arden University, Berlin, Germany. Bachelors of Computer Science from Guru Nanak Dev University, Amritsar, Punjab, India.

Experienced Team Leader In Sales and Marketing with International Sales experience in US, EUROPE, ASIA Pacific Regions. Skilled in Patent Litigation Support, Research and Development (R&D), Market Research, Patentability and Data Mining and Analytics.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
years of professional experience
4
Languages
6
years of post-secondary education

Work History

FedEx
FILDERSTADT, Baden-Württemberg

Ramp Agent
01.2024 - Current

Job overview

  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.

Swissport Cargo Services
FILDERSTADT, Baden-Württemberg

Warehouse Agent
03.2023 - 01.2024

Job overview

  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

TT Consultants Pvt. Ltd.
Mohali, India

Inside Sales Team Lead
09.2015 - 06.2022

Job overview

  • Boosted team productivity by implementing efficient sales strategies and coaching techniques.
  • Developed strong client relationships through consistent communication and attentive customer service.
  • Achieved sales targets consistently with proactive lead generation and effective follow-up tactics.
  • Managed key accounts, ensuring long-lasting partnerships through exceptional relationship-building skills.
  • Negotiated contracts skillfully, securing favorable terms for both clients and company alike.
  • Maintained accurate records of customer interactions using CRM software, ensuring seamless information sharing across departments.

LogicApt Informatics Pvt. Ltd.
Mohali, Punjab

Business Development Executive
05.2013 - 08.2014

Job overview

  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Generated revenue growth by developing and executing targeted sales strategies to expand market share.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients.
  • Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.

Education

ARDEN UNIVERSITY
Berlin, Germany

Master of Science from SUPPLY CHAIN MANAGEMENT AND LOGISTICS
04.2023 - 11.2023

University Overview

My Research work was in the field of Sustainability in Supply Chain and Logistics for a International level organization. Learned Principles of Procurement, Designing Sustainable Supply Chain, Supply Chain Management, Logistics and Distribution Systems and Project Management

  • Dissertation: [Recycling in Beverage Industry with the use of Digital Stamping]

RAMGARHIA COLLEGE
Phagwara, India

Bachelor of Science from Computer Science
04.2010 - 07.2013

University Overview

GURU NANAK DEV COLLEGE OF EDUCATION
Majatri, Mohali, India

Bachelor of Arts from Education
06.2013 - 08.2014

University Overview

GOETHE-ZENTRUM
New Delhi, India

Language - DEUTSCH
07.2008 - 08.2009

University Overview

Completed B1, A2 and A1 Level of German Language. Medium of Instruction was Deutsch and English

Accomplishments

Accomplishments
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Created a company-wide, comprehensive training program for all sales team members.
  • Achieved Title Employee of the Year by achieving maximum business target with accuracy and efficiency.

Interests

ACTIVITIES, Passionate towards Sports Activities and try to get involved in some when applicable Have playedFootball, Handball, Volleyball and Cricket at the Senior School and University levels Love to travel to the mountains Try to learn new things daily

Availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Skills

  • Security Processes
  • Inquiry Response
  • Quality Control
  • Problem Resolution
  • Aircraft Servicing
  • Aviation and Transportation
  • Loading and Unloading
  • Sorting and Labeling
  • Ramp Security
  • Cargo Handling
  • Quality Assessment and Assurance

Timeline

Ramp Agent
FedEx
01.2024 - Current
ARDEN UNIVERSITY
Master of Science from SUPPLY CHAIN MANAGEMENT AND LOGISTICS
04.2023 - 11.2023
Warehouse Agent
Swissport Cargo Services
03.2023 - 01.2024
Inside Sales Team Lead
TT Consultants Pvt. Ltd.
09.2015 - 06.2022
GURU NANAK DEV COLLEGE OF EDUCATION
Bachelor of Arts from Education
06.2013 - 08.2014
Business Development Executive
LogicApt Informatics Pvt. Ltd.
05.2013 - 08.2014
RAMGARHIA COLLEGE
Bachelor of Science from Computer Science
04.2010 - 07.2013
GOETHE-ZENTRUM
Language - DEUTSCH
07.2008 - 08.2009

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ZEHRY DHILLONRamp Agent Associate