Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Tully

Colorado Springs, Colorado

Summary

QUALIFICATION SKILLS

Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

King Soopers
01.2022 - 02.2023
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cross-trained and backed up other customer service managers.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Trained new personnel regarding company operations, policies and services.
  • Managed timely and effective replacement of damaged or missing products.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Provided customer feedback to management and identified areas of improvement for products and services.

Fast Food Team Member

Chick-fil
09.2020 - 12.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Trained newly hired employees on routine tasks and customer service.
  • Made change and returned correct cash and coin to patrons.
  • Suggested complementary items to orders to boost sales.

Education

Electrical Training Program - Electrician

Job Corp
Riverton, Wyoming
11.2023

Advanced Training Electrical - Electrician

HBI - Job Corp
Miami, Florida
01.2023

High School Diploma -

Branson High School
Trinidad, Colorado
05.2020

Skills

  • Blueprint Reading
  • Electrical Installation
  • Conduit Bending
  • Home Automation
  • Renewable Energy Systems
  • Lighting Systems
  • Power Distribution
  • Wiring Techniques
  • Safety Protocols
  • Equipment Maintenance
  • Residential Wiring
  • Electrical Troubleshooting
  • Voltage Testing
  • Electrical Equipment Maintenance

Timeline

Customer Service Associate

King Soopers
01.2022 - 02.2023

Fast Food Team Member

Chick-fil
09.2020 - 12.2021

Electrical Training Program - Electrician

Job Corp

Advanced Training Electrical - Electrician

HBI - Job Corp

High School Diploma -

Branson High School

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Zachary Tully