Zachary Waguespack
Newark
Summary
Ambitious college student with experience in customer service and leadership within fast-paced environments. Excels in guest communication, organization under pressure, and team support. Coursework in economics, public policy, and business enhances ability to contribute effectively to team operations.
Overview
5
5
years of professional experience
Work History
Barback/Bartender
Martuscelli Restaurant Group
Newark
2025.09 - Current
- Delivered quick and professional service in a fast-paced bar setting.
- Prepared drinks, restocked bar supplies, and supported bartenders during high-volume shifts.
- Maintained cleanliness, organization, and sanitation standards behind the bar.
- Handled customer payments, tabs, and orders with accuracy.
- Worked as part of a team to improve service speed and guest satisfaction
Shift Lead
Go Ape Zip Line & Treetop Adventure
Bear
2021.03 - 2025.12
- Led team members during shifts, assigning tasks and monitoring performance to ensure smooth tour flow.
- Supervised daily zipline operations, ensuring safety and enhancing guest service standards.
- Trained new staff on safety procedures, guest communication, and course responsibilities.
- Conducted equipment and course checks to help ensure safe operations.
- Assisted guests with questions and concerns, fostering a positive outdoor experience.
Education
Bachelor of Science - Economics
University of Delaware
Newark, DE2026-05
Skills
- Data analysis
- Customer service
- Team leadership
- Time management
- Inventory management
- Safety compliance
Timeline
Barback/Bartender
Martuscelli Restaurant Group
2025.09 - Current
Shift Lead
Go Ape Zip Line & Treetop Adventure
2021.03 - 2025.12
Bachelor of Science - Economics
University of Delaware