Zahid Shafiq
Frnakfurt,Germany
Summary
Experienced IT professional with a strong background in Windows server administration and Active Directory. Demonstrates expertise in hardware installation and maintenance, network troubleshooting, and data backup procedures. Proficient in providing remote customer support and software support,
Overview
4
4
years of professional experience
Work History
Junior IT support Engineer
Fly Atlas Plus
Ahlhorn, Germany
01.2025 - Current
- Troubleshoot,diagnose,and resolve hardware,software,and Network issues.
- Install and configure opérations systems,software and hardware component
Junior IT support Engineer
Tequark,Lahore Pakistan
Lohore, Pakistan
02.2021 - 11.2024
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Troubleshot network issues and provided rapid solutions to limit downtime And perfomed tests on newly installed hardware and software.
Education
Bachelor of Arts - English,Civic;Education
Govt College Sheikhupura
Sheikhupura (Pakistan) /1995 - /1998
Diploma of Higher Education - Object Oriented Programming(Java),Computer Networks, RDBMS, Web Development,Network Administration
Creative Institute of Professional Studies
Pakistan 01/2007 - 01/2010
Network design,DNS/DHCP services,Cisco IOS,ARP communication;Ethernet switching
Cisco Network Academy
2024/2024 -
Component Installation,hardware upgrades,Mobile devices feature
Cisco Networking Academy
2024/2024 -
Networking,Microprocessor Architecture;computer Hardware
International Institute Of Technology
Rawalpindi (Pakistan) 2012 - 2013
IT for Management,Office Management,Communication Skills
Oxford Institute Of Technical Management Training
Rawalpindi (Pakistan) 2003 -
Skills
- Active directory experience
- Hardware installation and maintenance
- Software installation and upgrades
- Software support
- Office 365
- Hardware support
- Troubleshooting network issues
- Data backups
Languages
English
Fluent
Dutch
Beginner
Urdu
Fluent
Timeline
Junior IT support Engineer
Fly Atlas Plus
01.2025 - Current
Junior IT support Engineer
Tequark,Lahore Pakistan
02.2021 - 11.2024
Bachelor of Arts - English,Civic;Education
Govt College Sheikhupura
/1995 - /1998
Diploma of Higher Education - Object Oriented Programming(Java),Computer Networks, RDBMS, Web Development,Network Administration
Creative Institute of Professional Studies
01/2007 - 01/2010
Network design,DNS/DHCP services,Cisco IOS,ARP communication;Ethernet switching
Cisco Network Academy
2024/2024 -
Component Installation,hardware upgrades,Mobile devices feature
Cisco Networking Academy
2024/2024 -
Networking,Microprocessor Architecture;computer Hardware
International Institute Of Technology
2012 - 2013
IT for Management,Office Management,Communication Skills
Oxford Institute Of Technical Management Training
2003 -
Similar Profiles
Ajay Prakash PandeyAjay Prakash Pandey
Director at Atlas Gym And Atlas Green Garden CafeDirector at Atlas Gym And Atlas Green Garden Cafe
Justin MareJustin Mare
Mover at Fly Guys Moving and StorageMover at Fly Guys Moving and Storage
Carl JungCarl Jung
Captain at Austin Fly CoCaptain at Austin Fly Co