Zaneta Jedrzejewska
Peterborough
Summary
Curious individual who always seeks different ways of working and trying new things with the aim of improving. I am passionate about my and others development and thrive in nurturing talent and helping others reach their true potential. Very ambitious and always up for a challenge, driven by personal and professional goals.
Overview
11
11
years of professional experience
Work History
Transport Operative
URBN Outfitters
08.2020 - Current
- Ownership of daily live schedule for all courier and vendor bookings. Managing the accuracy of pre-booked vehicles and inputting data to support arrivals/departures.
- Co-ordinating adhoc bookings additional to schedule alongside special project linehaul bookings.
- Feeding back to relevant stakeholders on driver behaviour, vehicle presentation, inaccurate scheduling (capacity/timings).
- Working directly with the shipping department to ensure compliance with carrier requests regarding volume presentation.
- Feeding into freight accruals
- Keeping all relevant documentation for streams up to date (e.g. Retail Delivery Schedule/Bank Holiday Schedule etc.)
- Filing PODs and ensuring manifests & EDIs are sent daily in a timely manner.
- Overseeing any problems that may occur that can have an impact on the operation and set goals whilst using WMS and Microsoft documents.
- Working directly with the shipping team to track shipping consumables and managing directly with carriers.
- 1st Point of contact between stores/carriers/DC.
- Live carrier communications – escalations for ETAs/extra vehicles/driver behaviour/poor pallet handing/missing stock/delays to deliveries/no show/re-booking deliveries etc.
- Live store comms – delays to deliveries/no show/inaccurate deliveries/driver issues etc.
- Communicating effectively with brand stakeholders where required.
- Liaising with DC operations on daily capacity and flows.
- Monitoring personal and shared inboxes, acknowledge and deal with all emails that reference both UK and EU deliveries.
- Liaising with other departments within the company to ensure the best customer experience.
Logistics Coordinator
HPC Healthline
02.2018 - 08.2020
- Prepared pick notes and delivery paperwork.
- Liaised with customer service department regarding deliveries.
- Completed and send shipments on system.
- Created shipping labels.
- Booked transport with hauliers.
- Booked deliveries with customers.
- Created trailer manifests and loading plans.
- Managed driver paperwork and POC's / POD's.
- Responded to queries from customer service regarding deliveries and POD's.
- Answered incoming external and internal telephone calls.
- Generated containers on system and generate pallet ID's and pallet transports.
- Updated and issuing of monthly departmental reports.
- Provided administrative support to other team members.
- Assisted with planning of HPC transport delivery schedules if required.
- Deputised for logistics manager in their absence.
- Assisted logistics manager with administration duties required for daily warehouse operation.
Recruitment Consultant
Staffline Recruitment
11.2017 - 02.2018
Administrator
British Car Auctions
08.2017 - 11.2017
Recruitment Consultant
Vital Recruitment
04.2017 - 08.2017
Customer Service Advisor
Kiddicare
09.2015 - 04.2017
Retail Sales Assistant
Primark
11.2012 - 09.2015
Education
Pitman Training
2020
Peterborough Regional College
Peterborough2013
Stanground College
Peterborough2010
Skills
- Overseeing logistics
- Verbal and written communication
- Customer Relations
- Staff supervision
- Shipping and receiving
- Organised
- MS Office
- Problem Solving
- Project Planning
- Flexible and Adaptable
- Full Driving Licence
References
Available on request
Timeline
Transport Operative
URBN Outfitters
08.2020 - Current
Logistics Coordinator
HPC Healthline
02.2018 - 08.2020
Recruitment Consultant
Staffline Recruitment
11.2017 - 02.2018
Administrator
British Car Auctions
08.2017 - 11.2017
Recruitment Consultant
Vital Recruitment
04.2017 - 08.2017
Customer Service Advisor
Kiddicare
09.2015 - 04.2017
Retail Sales Assistant
Primark
11.2012 - 09.2015
Pitman Training
Peterborough Regional College
Stanground College
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