Zeynep Çelik

Responsible for delivery experience in Austrian market

Removed incorrect restrictions that were blocking export/import
Responsible for solving stuck orders for AT and generated 500,000 GMS increase in 1 quarter. - Trained country leads about the project through workshops
Introduced a new delivery method to solve an existing problem that was blocking locker delivery for some products
Connected Amazon facility centers with missing delivery options to enable faster delivery
Participated and documented regular walk the stores sessions to increase CX

Analyze customer industries and competitive situations to best match the HPE portfolio to the customer's needs and objectives
Creation of offers & orders, guidelines and reporting for OEM accounts in Salesforce

Preparation of market segmentation reports and SWOT analysis by researching the toy industry in Turkey.
Identifying the main competitors and developing a positioning and targeting strategy
using PAGEV reports
Initiate a series of marketing campaigns (print, packaging, social and digital media).
Supporting the launch of a brand new toy by identifying the existing gap in the market with the help of a positioning strategy.
(For my thesis)

CRM data control and CRM data entry