Zoe Fromal
Newark
Summary
Healthcare professional with over one year of experience in a sleep apnea and TMD clinic, combining strong administrative and clinical skills. Advanced from administrative assistant to a full-time clinical assistant role. Currently pursuing Radiology certification and enrolled in school with the goal of becoming an Athletic Trainer. Dependable, patient-focused, and adaptable in fast-paced medical settings.
Overview
1
1
year of professional experience
Work History
Clinical Assistant
Freedom Dental
12.2024 - Current
- Assist providers with patient care, evaluations, and clinical procedures
- Prepare treatment rooms and maintain medical equipment
- Document patient information in EMR systems
- Educate patients on procedures and follow-up care
- Collaborated with team members to streamline patient intake processes, improving overall patient experience.
- Educated patients on post-treatment care instructions, fostering better recovery outcomes and satisfaction levels.
- Implemented inventory tracking systems for dental supplies, reducing waste and optimizing resource allocation.
- Trained new staff on office protocols and patient interaction techniques, promoting a cohesive work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Administrative Assistant
Freedom Dental
12.2024 - 07.2025
- Managed scheduling, phones, and front-desk operations
- Verified insurance and maintained patient records
- Ensured HIPAA compliance and excellent patient service
- Collaborated with staff to ensure seamless daily operations and workflow coordination.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Exercise Science
Delaware Technical Community College
DEHigh School Diploma - Exercise Science
William Penn High School
New Castle, DE05.2024
Skills
- Patient care assistance
- Clinical procedures support
- EMR documentation
- Patient education
- Inventory management
- HIPAA compliance
- Appointment scheduling
- Vital signs recording
- Workflow coordination
- Team collaboration
- Training new staff
- Electronic health records
- Clinical support
- Medical equipment operation
- Sterilization techniques
- Verbal and written communication
Timeline
Clinical Assistant
Freedom Dental
12.2024 - Current
Administrative Assistant
Freedom Dental
12.2024 - 07.2025
Exercise Science
Delaware Technical Community College
High School Diploma - Exercise Science
William Penn High School