Zohreh Mehdizadeh
Den Haag
Summary
Cybersecurity professional with thorough understanding of threat landscapes and defensive measures. Recognized for ability to quickly identify security breaches and implement timely solutions. Highly collaborative, known for working effectively within teams and adapting to evolving security challenges, bringing strong analytical and problem-solving skills to table.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SOC Analyst
ASA Global Fintech Firm
03.2022 - 03.2025
- Led end-to-end security operations using Splunk ES for real-time monitoring, alert triage, and incident escalation via Jira.
- Developed and optimized SIEM detection rules by mapping attack scenarios to the MITRE ATT&CK and Cyber Kill Chain frameworks.
- Managed multi-layered security controls, including FortiGate firewalls, IDS/IPS, and EDR, to detect and respond to security incidents.
- Integrated threat intelligence feeds to validate alerts, tune detections, and reduce false positives.
- Collaborated with IT and business teams to communicate security risks and implement rapid response controls.
Service-Desk Technician
ASA Global Fintech Firm
01.2021 - 01.2022
- Provided frontline technical support for enterprise endpoints, ensuring business continuity through effective troubleshooting of hardware, software, and network connectivity issues.
- Knowledge Management: Enhanced the IT support knowledge base by creating 50+ detailed troubleshooting guides, which reduced recurring help desk inquiries by 40%.
- Service Excellence: Resolved technical issues involving hardware and software with a customer satisfaction score (CSAT) exceeding 90%.
- Provided excellent after-hours support when necessary to address critical incidents, minimizing potential disruptions for clients.
- Installed and configured operating systems and applications.
Intern - Software & IT
Sharif University Accelerator
01.2019 - 01.2020
- Assisted in the software development lifecycle (SDLC) and provided IT infrastructure support, gaining hands-on experience with network protocols and system administration.
- Project Delivery: Contributed to the development of AR/VR solutions, helping to improve project delivery speed by 15% through efficient testing and support.
Education
Master's - international Cybersecurity & CyberIntelligence
ARQUS European Alliance
12.2025
B.Sc. - Computer Engineering
WTIAU university
12.2021
Skills
- Case management and Ticketing: TheHive, Jira
- SIEM: Microsoft Sentinel, Splunk ES, IBM QRadar
- Endpoint Detection & Response: Kaspersky EDR, SentinelOne
- Network traffic analysis: FortiGate, Wireshark
- Bash scripting for automation and log analysis
- Cybersecurity frameworks and Standards: MITRE ATT&CK, NIST, OWASP Top 10
Certification
- TryHackMe SOC Layer1, 2025-12-01
- ISC2 Candidate, 2025-12-01
- Security Monitoring, 2025-03-01
- LPIC Essential, 2024-12-01
Languages
English
Advanced (C1)
Dutch
Beginner (A1)
Persian
Bilingual or Proficient (C2)
Timeline
SOC Analyst
ASA Global Fintech Firm
03.2022 - 03.2025
Service-Desk Technician
ASA Global Fintech Firm
01.2021 - 01.2022
Intern - Software & IT
Sharif University Accelerator
01.2019 - 01.2020
B.Sc. - Computer Engineering
WTIAU university
Master's - international Cybersecurity & CyberIntelligence
ARQUS European Alliance