Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Zsuzsanna Cravero

Zsuzsanna Cravero

Human Resource
Hochspeyer,RP

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
3
3
Languages

Work History

Personalreferent

KW Kranwerke GmbH
09.2023 - 12.2023
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proved successful working within tight deadlines and a fast-paced environment.

HR Generalist

Hongfa Europe GmbH
04.2023 - 08.2023
  • Improved employee retention by implementing effective onboarding and training programs.
  • Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.

HR Expert

DZ Bank AG
04.2022 - 03.2023
  • Conducted thorough job analyses to create accurate job descriptions, facilitating better candidate matches during recruitment efforts.
  • Facilitated effective communication between employees and management to address concerns and resolve conflicts.
  • Implemented HR analytics tools to track key metrics and drive data-driven decision-making processes.
  • Strengthened company culture with the development and execution of employee recognition programs.
  • Improved overall organizational performance through the implementation of performance management systems.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

HR Officer

STADA Arzneimittel GmbH
12.2021 - 03.2022
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Managed payroll processing tasks, guaranteeing timely disbursement of salaries without errors or discrepancies.
  • Coordinated employee placements and administrative details.
  • Coordinated new hire onboarding.

Human Resources Operations Expert

ERM
08.2021 - 11.2021
  • Contributed to succession planning initiatives aimed at preparing future leaders within the organization for success in their roles.
  • Coordinated training programs to support continuous professional development for all staff members.
  • Improved employee satisfaction with the implementation of targeted engagement initiatives.
  • Managed employee relations issues proactively, fostering a harmonious work environment where conflicts were resolved quickly and fairly.

HR Operations Expert

Nokia Siemens Networks
01.2017 - 06.2017
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked effectively in fast-paced environments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Office Assistant

Finalyse Budapest Kft.
06.2014 - 12.2016
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Talent Acquisition Consultant

JobGroup Kft.
01.2010 - 05.2014
  • Developed strong relationships with hiring managers to understand their unique staffing needs and requirements.
  • Reduced agency dependency in recruitment by directly sourcing and engaging with potential candidates through multiple channels.
  • Conducted comprehensive interviews, identifying top candidates based on skillset alignment and cultural fit within the organization.
  • Sourced passive candidates through various channels such as LinkedIn Recruiter, Boolean searches, and referrals from existing employees.

SAS Accountant/Accounts Payable and Payroll Accountant

Nokia Siemens Networks, NSN
08.2008 - 12.2009
  • Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
  • Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.

Customer Service Representative

UPC/ Liberty Global
01.2004 - 06.2008
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Associate of Arts - Payroll With Datev

IHK
Berlin
04.2001 -

Bachelor of Arts - Human Resources Management

University of Szeged
Hungary
04.2001 -

Skills

Analytical and Critical Thinking

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Hobbies

Psychology, Yoga, travelling

Timeline

Personalreferent

KW Kranwerke GmbH
09.2023 - 12.2023

HR Generalist

Hongfa Europe GmbH
04.2023 - 08.2023

HR Expert

DZ Bank AG
04.2022 - 03.2023

HR Officer

STADA Arzneimittel GmbH
12.2021 - 03.2022

Human Resources Operations Expert

ERM
08.2021 - 11.2021

HR Operations Expert

Nokia Siemens Networks
01.2017 - 06.2017

Office Assistant

Finalyse Budapest Kft.
06.2014 - 12.2016

Talent Acquisition Consultant

JobGroup Kft.
01.2010 - 05.2014

SAS Accountant/Accounts Payable and Payroll Accountant

Nokia Siemens Networks, NSN
08.2008 - 12.2009

Customer Service Representative

UPC/ Liberty Global
01.2004 - 06.2008

Associate of Arts - Payroll With Datev

IHK
04.2001 -

Bachelor of Arts - Human Resources Management

University of Szeged
04.2001 -

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Zsuzsanna CraveroHuman Resource