Zsuzsanna Cravero
Human Resource
Hochspeyer,RP
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Personalreferent
KW Kranwerke GmbH
09.2023 - 12.2023
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
HR Generalist
Hongfa Europe GmbH
04.2023 - 08.2023
- Improved employee retention by implementing effective onboarding and training programs.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
HR Expert
DZ Bank AG
04.2022 - 03.2023
- Conducted thorough job analyses to create accurate job descriptions, facilitating better candidate matches during recruitment efforts.
- Facilitated effective communication between employees and management to address concerns and resolve conflicts.
- Implemented HR analytics tools to track key metrics and drive data-driven decision-making processes.
- Strengthened company culture with the development and execution of employee recognition programs.
- Improved overall organizational performance through the implementation of performance management systems.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
HR Officer
STADA Arzneimittel GmbH
12.2021 - 03.2022
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Managed payroll processing tasks, guaranteeing timely disbursement of salaries without errors or discrepancies.
- Coordinated employee placements and administrative details.
- Coordinated new hire onboarding.
Human Resources Operations Expert
ERM
08.2021 - 11.2021
- Contributed to succession planning initiatives aimed at preparing future leaders within the organization for success in their roles.
- Coordinated training programs to support continuous professional development for all staff members.
- Improved employee satisfaction with the implementation of targeted engagement initiatives.
- Managed employee relations issues proactively, fostering a harmonious work environment where conflicts were resolved quickly and fairly.
HR Operations Expert
Nokia Siemens Networks
01.2017 - 06.2017
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Office Assistant
Finalyse Budapest Kft.
06.2014 - 12.2016
- Streamlined communication between departments for better collaboration and increased productivity.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Talent Acquisition Consultant
JobGroup Kft.
01.2010 - 05.2014
- Developed strong relationships with hiring managers to understand their unique staffing needs and requirements.
- Reduced agency dependency in recruitment by directly sourcing and engaging with potential candidates through multiple channels.
- Conducted comprehensive interviews, identifying top candidates based on skillset alignment and cultural fit within the organization.
- Sourced passive candidates through various channels such as LinkedIn Recruiter, Boolean searches, and referrals from existing employees.
SAS Accountant/Accounts Payable and Payroll Accountant
Nokia Siemens Networks, NSN
08.2008 - 12.2009
- Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
- Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Customer Service Representative
UPC/ Liberty Global
01.2004 - 06.2008
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate of Arts - Payroll With Datev
IHK
Berlin 04.2001 -
Bachelor of Arts - Human Resources Management
University of Szeged
Hungary 04.2001 -
Skills
Analytical and Critical Thinking
Flexible and Adaptable
Microsoft Office
Multitasking Abilities
Talent Sourcing
Interviewing
SAP
Workday, MY-HR
Hobbies
Psychology, Yoga, travelling
Timeline
Personalreferent
KW Kranwerke GmbH
09.2023 - 12.2023
HR Generalist
Hongfa Europe GmbH
04.2023 - 08.2023
HR Expert
DZ Bank AG
04.2022 - 03.2023
HR Officer
STADA Arzneimittel GmbH
12.2021 - 03.2022
Human Resources Operations Expert
ERM
08.2021 - 11.2021
HR Operations Expert
Nokia Siemens Networks
01.2017 - 06.2017
Office Assistant
Finalyse Budapest Kft.
06.2014 - 12.2016
Talent Acquisition Consultant
JobGroup Kft.
01.2010 - 05.2014
SAS Accountant/Accounts Payable and Payroll Accountant
Nokia Siemens Networks, NSN
08.2008 - 12.2009
Customer Service Representative
UPC/ Liberty Global
01.2004 - 06.2008
Associate of Arts - Payroll With Datev
IHK
04.2001 -
Bachelor of Arts - Human Resources Management
University of Szeged
04.2001 -