Summary
Overview
Work History
Education
Skills
Timeline
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Alison Mukoma

Alison Mukoma

Site Reliability Engineer (SRE)
Dusseldorf

Summary

Progressive Systems Engineer dedicated to discovering and developing novel ways to ensure quality project goals and operational continuity. Creator of tools mitigating risk and expediting project completion and workflows. Prepared to revolutionize legacy procedures by developing customized, innovative approaches.

Overview

8
8
years of professional experience

Work History

Site Reliability Engineer III

Trivago
01.2024 - Current

Supporting Teams in achieving their goals by ensuring that they have desired infrastructure, delivery CI/CD pipelines, monitoring, and 24/7 system balanced availability. Some amongst the skills and tools I work with frequently are;

  • ArgoCD
  • Istio Service Mesh
  • Kubernetes
  • Terraform
  • Prometheus, alertmanager, grafana
  • Opsgenie API for custom app metric integration and purging.
  • Linux Server environments
  • Git, GitHub, GitHub Actions workflows
  • Google Cloud Platform & Most Managed Services
  • Kafka
  • Hadoop
  • Just
  • Python, Rust
  • Packer, Bash scripting
  • Protobuf and gRPC
  • JVM based systems support
  • Enhanced system reliability by implementing monitoring tools and automation techniques.
  • Produced and maintained technical documentation for project reference.
  • Implemented cost-saving measures by optimizing resource utilization across cloud-based infrastructure environments.
  • Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.

Systems Engineer

Trivago
08.2020 - 12.2023

Working on the migration of data center infrastructure to the cloud

And ensuring backend infrastructure and services are up 24/7 without downtime.

Automating the cloud infrastructure as code

Implementing automation tools for various system metric healthy.

Technologies mostly used

  • Kafka (Extensived management and maintaince of trivago Kafka infrastructure both cloud and in data center)
  • Ansible
  • Python
  • Terraform
  • Packer
  • Cryptography and secret management (Cloud environment)
  • Akamai bot detection
  • Helm
  • Apache kafka usage in comprehensive details of its internal components
  • Linux
  • Open BSD
  • Bash
  • Makefile
  • GCP
  • Java
  • GoLang
  • Rust
  • AWS
  • CI/CD
  • - DNS
  • Global Regional traffic routing
  • Nomad (Comprehensive use of the hashicorp stack)
  • And many more Various Devops tooling and technologies
  • Hadoop
  • Relational DBs
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.

Senior Software Engineer

EM13
12.2018 - 07.2020

I mostly worked on the core email marketing platform, building efficient email delivery and tracking tools around it and also building and maintaining the API for our third party mailer companies to integrate with.


Technologies I work with on a day to day basis

- Python (mostly with latest version 3.7 )

- Django (most applications are running on Django 1.11 but use new latest feature

versions for new products)

- Apache kafka

- MTA (Mail Transfer Agent) servers

- RabbitMQ

- Celery

- Kubernetes

- AWS cloud services

- CI/CD

- Jenkins

- Docker

- Kubernetes

- Postregres, MySQL databases

- Git/GitHub

- Rest APIs

- Agile delivery methodologies (mostly use Clubhouse for project management) -

Rancher

- Elasticsearch

- Kibana

- puppet

- ansible

- react js

- Streamlined development workflows, increasing team efficiency and reducing time spent on repetitive tasks.

- Developed next generation integration platform for internal applications.

- Tested and deployed scalable and highly available software products.

- Collaborated with management, internal and development partners regarding software application design status and project progress.

Software Engineering Consultant

BroadReach Corperation
01.2018 - 12.2018

Design and implement national helpdesk platform.

Design and implement data analytics engine for building on real time data insights.

Design and implement remote computer asset management engine for administering remote machines with SmartCare health system installed on.


Technologies used

- Python

- Django

- Makefile

- Docker

- Rust

- Golang

- Vue js

- RDP remote protocal for machine interactions

- Windows powershell scripting

- Rasbery PI hardware device for realtime metric management

- DNS

- JS

Software Engineer

Kartoza
01.2016 - 12.2017

My daily routine included helping in the designs and taking charge of the

implementations of my assigned tickets/work, overtime I have gained a lot of knowledge and competences which among them includes.

Technologies I worked with

  • Python
  • Django
  • Docker
  • Rancher labs
  • Ansible
  • Pycharm pro edition
  • Scripting
  • Postgres
  • SQL
  • Javascript
  • HTML
  • CSS
  • Bootstrap
  • Elasticsearch engine
  • AWS
  • Celery
  • RabbitMQ
  • Linux
  • Git and GitHub
  • CI/CD
  • Nginx

Education

College Diploma in Computing - Computer Science And Programming

Evelyn Hone College of Applied Arts And Commerce.
Lusaka, Zambia
04.2001 -

Skills

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Timeline

Site Reliability Engineer III

Trivago
01.2024 - Current

Systems Engineer

Trivago
08.2020 - 12.2023

Senior Software Engineer

EM13
12.2018 - 07.2020

Software Engineering Consultant

BroadReach Corperation
01.2018 - 12.2018

Software Engineer

Kartoza
01.2016 - 12.2017

College Diploma in Computing - Computer Science And Programming

Evelyn Hone College of Applied Arts And Commerce.
04.2001 -
Alison MukomaSite Reliability Engineer (SRE)