Andrews Kwaku Owusu
Koeln
Summary
Aviation professional with experience in crew planning, operations, and ground services across European carriers. Currently pursuing a Master’s in Aviation and Aerospace Sustainability, with a strong foundation in Aviation Management and an EASA PPL. Committed to operational efficiency, safety, and sustainable growth in aviation.
Overview
10
10
years of professional experience
Work History
Crew Planner and Crew Control
German Airways GmbH & Co. KG
02.2023 - Current
- Creating rosters for German Airways' flying crew per regulatory standards as well as internal and flight operational needs
- Control and monitoring of day-to-day crew activities
- Quality control of the rosters is performed per operational specifications.
- Continuous tracking of crew flying hours and deployment days distribution in the published roster
- Processing deployment plans arising from sick leave and personnel changes.
Passenger Service Agent
Global GSRM GmbH
11.2022 - 01.2023
- Personal customer care at check-in according to airline-specific requirements.
- Coordinate the boarding process to ensure punctual departure.
- Support and assist in the event of flight irregularities.
Passenger Service Agent
Airline Assistance Switzerland
05.2022 - 10.2022
- Personal customer care at check-in according to airline-specific requirements.
- Coordinate the boarding process to ensure punctual departure.
- Passing on information and support at the self-check-in machines.
- Support and assist in the event of flight irregularities.
Intern Inflight Product Development
Brussels Airlines
03.2018 - 08.2018
- Competition Analysis – Benchmark.
- Assist in performing Quality Controls of Long-haul meals at LSG Sky Chef.
- Assist in the Product Alignment of Eurowings and Brussels Airlines merger.
- Rebranding of Airport Lounges in Africa.
- Introduction of African beverage on SN Brussels flight
Operations Supervisor
Osei Kwabena Trading Enterprise
07.2015 - 10.2015
- Efficiently plan and manage the logistical process from the warehouse to the customer.
- Efficiently process customer transactions, respond to and resolve customer concerns, operate cash register, and prepare daily sales reports.
Education
Master of Science - Aviation and Aerospace Sustainability
Embry-Riddle Aeronautical University
Worldwide/Online06-2026
Bachelor of Arts - Aviation Management
IU International University of Applied Sciences
Bad Honnef , Germany09.2021
Training for Private Pilot License (PPL) - Pilot Training
Motorflugschule Egelsbach GmbH
Frankfurt , Germany02.2021
High School Diploma -
Mfantsipim Senior High School
Cape Coast , Ghana 06.2015
High School Diploma -
Galaxy International School
Accra, Ghana 05.2012
Skills
- MS Word
- AIMS
- MS Excel
- Power Point
Accomplishments
- Galaxy International School, Accra, Ghana Best Graduating Student (2012 Academic Year)
- ICAO/ IATA Dangerous Goods Certification – Category 9
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Hobbies and Interests
Aviation, Travelling, Photography and Listening to Podcast
Timeline
Crew Planner and Crew Control
German Airways GmbH & Co. KG
02.2023 - Current
Passenger Service Agent
Global GSRM GmbH
11.2022 - 01.2023
Passenger Service Agent
Airline Assistance Switzerland
05.2022 - 10.2022
Intern Inflight Product Development
Brussels Airlines
03.2018 - 08.2018
Operations Supervisor
Osei Kwabena Trading Enterprise
07.2015 - 10.2015
Master of Science - Aviation and Aerospace Sustainability
Embry-Riddle Aeronautical University
Bachelor of Arts - Aviation Management
IU International University of Applied Sciences
Training for Private Pilot License (PPL) - Pilot Training
Motorflugschule Egelsbach GmbH
High School Diploma -
Mfantsipim Senior High School
High School Diploma -
Galaxy International School
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