I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Expert Customer Order Processing ERP – MB
LEONI WIRING SYSTEM RO SRL
Bistrita, Romania
05.2017 - Current
Customer orders processing in the ERP system ( Enterprise Resource Planning)
Master data creation for the new orders
Opening or changing orders in FORS (FOZI cycle)
Alignment of cumulative order figures between LEONI and customer systems
Coordinate cancelled/modified orders and modified delivery dates
Ensuring the correctness of receipts between LEONI, the Logistics Service Provider and customer Mercedes Benz
Integration of EDL messages into DFMK (LABE, EDL, LSE) in FORS system
Distribute JIT orders to the production units within the agreed deadline
Manage the inventory process, including stock forecasting on the main ERP server for Mercedes Benz customers
Officer Planner
LEONI WIRING SYSTEM RO SRL
Bistrita, Romania
05.2011 - 04.2017
Scheduling customer orders in production
Daily monitoring of production and deliveries to the customer
Database update in FORS and SAP for each technical change
Spare parts orders creation in SAP system
Technical and Commercial Consultant for Laboratory
SC HANNA INSTRUMENTS SERVICE SRL
Cluj Napoca, Romania
06.2009 - 05.2011
Sale of physical-chemical equipment produced by Hanna Instruments to customers in multiple fields of activity
Maximized client satisfaction by providing tailored commercial solutions and maintaining strong relationships.
Developed new business opportunities for increased revenue by identifying potential clients and presenting customized proposals.
Implemented effective negotiation strategies with suppliers, resulting in cost savings and improved contract terms.
Enhanced company reputation by delivering top-quality services and consistently meeting project deadlines
IT Sales Consultant
SC ALINE DISTRIBUTION GRUP SRK
Cluj Napoca, Romania
07.2007 - 02.2009
Direct sales of IT components
Maintaining a good relationship with customers
Identifying new customers
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Created detailed sales presentations to communicate product features and market data.
Developed and delivered engaging sales presentations to convey product benefits.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Chemical Systems Informatics
Babes Bolyai University, Chemical Engineering
Cluj Napoca
07.2006
High School Diploma -
Andrei Muresanu High School
Bistrita, Romania
06.2001
Skills
Excellent communication skills, both verbal and written
I demonstrate respect , friendliness and willingness to help whenever needed
Adaptable and proficient in learning new concepts quickly and efficiently
I'm organized and detail - oriented with a strong work ethic
I manage time efficiently in order to complete all tasks within deadlines
Software Proficiency( SAP, FORS, MS Office)
Skilled at working independently and collaboratively in a team work
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situation
I'm working well in a team setting, providing support and guidance
Languages
English
Upper intermediate (B2)
Timeline
Expert Customer Order Processing ERP – MB
LEONI WIRING SYSTEM RO SRL
05.2017 - Current
Officer Planner
LEONI WIRING SYSTEM RO SRL
05.2011 - 04.2017
Technical and Commercial Consultant for Laboratory
SC HANNA INSTRUMENTS SERVICE SRL
06.2009 - 05.2011
IT Sales Consultant
SC ALINE DISTRIBUTION GRUP SRK
07.2007 - 02.2009
Bachelor of Science - Chemical Systems Informatics
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY