Diana Makarova
Hamburg,HH
Summary
I compensate my limited work experience with a variety of life experiences related to living in different countries (Russia, USA, Israel, Germany) as well as a quick learner and desire to develop. Creativity, perseverance and patience help me to achieve my goals.
Overview
3
3
years of professional experience
Work History
Office Manager
A-Pro Legal Defense, Law Agency
2021.03 - 2021.10
- Provided customer service by responding to customer inquiries or concerns via phone calls or email correspondence. . Performed regular inventory of office supplies, proactively ordering needed items to prevent stock shortages. Managed office operations by scheduling appointments for department heads. Coordinated and organized office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Administrator
Top-Gun Barber Shop
2020.05 - 2020.09
- Maintained personnel records and updated internal databases to support client management. Gathered, organized and input information into digital database. The full responsibility for the communication with customers.
Restaurant Hostess
Turandot
2018.09 - 2019.02
- Using multitasking skills was responsible for handling telephone inquiries while simultaneously attending to in-person guest needs. Answered customer questions regarding hours, seating, and menu information. Maintained an organized waiting list during busy periods to ensure efficient seating of guests. In the end was responsible for the organization of the different events in the restaurant for clients and the team.
Education
Bachelor of Arts - Brand Management And Public Relations
Moscow Polytechnic University
Moscow 06.2023
Travel And Self-development -
Pause in Education And Career
USA 01.2017
No Degree - Linguistics
Zaoksk Adventist University
Zaoksk 06.2014
Skills
- Customer Service
- Social Media Platforms
- Product Development
- Marketing and Advertising
- Creative Direction
- Organizational Skills
- Clear oral/written communication
- Administrative Support
- Event Coordination
Hobbies
Sport, Traveling, my dog.
Additional Information
Experienced in working within the international teams with different competencies. Open personality, a strong sense of responsibility, loyal, accurate, structured, strong social and communication skills. Team player, creative minded, goal-driven, independent person.
Languages
Russian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Isralian
Beginner (A1)
German
Elementary (A2)
Timeline
Office Manager
A-Pro Legal Defense, Law Agency
2021.03 - 2021.10
Administrator
Top-Gun Barber Shop
2020.05 - 2020.09
Restaurant Hostess
Turandot
2018.09 - 2019.02
Bachelor of Arts - Brand Management And Public Relations
Moscow Polytechnic University
Travel And Self-development -
Pause in Education And Career
No Degree - Linguistics
Zaoksk Adventist University
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