Hi, I’m
Dinya Antony
Essen
Summary
I am an individual who possesses a strong desire to acquire practical knowledge and learn continuously, and who values innovation and adaptability in order to progress alongside the organization. I constantly strive to improve myself and my capabilities each day. Additionally, I seek to work for an organization that affords me the opportunity to further develop my skills and apply my knowledge in practical situations. My aspiration is to join a team that can transform creative ideas into tangible virtual realities.
Overview
4
years of professional experience
Work History
Abhyas
Data Scientist/Analyst Intern
11.2021 - 12.2022
Job overview
- Gathered and prepare data from public data sources (Census, FRED,FHFA, etc)
- Cleaning the data for processing and performing EDA
- Researching and following trends on data in hand
- Drawing insights and predictions from data analysis.
- Creating client report dashboard for different departments.
- Creating auto send pipeline for event, presenting reports on meeting and giving peer-review feedbacks and guiding new interns.
- Identified, measured and recommended improvement strategies for KPIs across business areas.
Diya Systems/ GlowTouch Technologies
Junior Support Engineer
01.2020 - 10.2022
Job overview
- Handling requests regarding, web hosting, SSH, database, and Email hosting
- Testing, and troubleshooting server issues
- Addressing conflicts, guiding and helping clients and team, and collecting prompt and accurate feedback
- Collaborated with other departments to facilitate successful project completion.
- Customized customer experiences to build brand loyalty, taking up new client projects and getting it started for company.
- Monitored system functions and performance levels.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Yum! KFC
Cashier
06.2019 - 12.2019
Job overview
- Provides a positive customer experience with fair, friendly, and courteous service.
- Resolves customer issues and answers questions regarding the event.
- Event management and process training.
- Handled cash with high accuracy and took care to check bills for fraud.
[24]7.ai India
Digital Interaction Advisor
07.2018 - 10.2019
Job overview
- Handling Customer Query for the client's website Coordinated with in-house teams to execute customer queries and feedback for clients' online stores.
- Offering rewards to loyal customers and tracking retention.
- Helping with human to AI content moderation for training chatbots system.
- Customized guest experiences to build brand loyalty.
- Employed excellent time-management skills to maximize task completion and reduce errors. Handling multiple clients and process.
- Retaining existing guests and welcoming new guests.
- Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
Education
FOM University, Essen, Germany
Master of Science from Big Data And Business Analytics
12.2023
McCombs School of Business UT Austin, UT Austin & Great Lakes
Master of Science from Data Science And Business Analytics
08.2022
University Overview
- [ 3.7] GPA, 89.48%
Srinivas Institute Of Technology(S.I.T), Mangalore, India
Bachelor of Engineering from Computational Science And Engineering (CSE)
07.2018
Skills
- Machine Learning: Supervised learning and Unsupervised learning
- EDA and cleaning data
- Scrapping data from web and different sources
- Models: Decision Trees, Random Forest, NaïveBayes, Ensemble, ANN etc
- Methodology Implementation
- Requirements Specifications
- Unstructured Data
- Data Mining
- Statistical Analysis, Dashboard data story telling
- Hypothesis Testing, Univariate Analysis, Bi-Variate Analysis, Time-series analysis, Forecasting, Sentimental Analysis
- Tools: Python, Numpy, Pandas, Matplot, seaborn,and scipy
- Database Language: SQL, MySQL
Timeline
Data Scientist/Analyst Intern
Abhyas
11.2021 - 12.2022
Junior Support Engineer
Diya Systems/ GlowTouch Technologies
01.2020 - 10.2022
Cashier
Yum! KFC
06.2019 - 12.2019
Digital Interaction Advisor
[24]7.ai India
07.2018 - 10.2019
FOM University
Master of Science from Big Data And Business Analytics
McCombs School of Business UT Austin
Master of Science from Data Science And Business Analytics
Srinivas Institute Of Technology(S.I.T)
Bachelor of Engineering from Computational Science And Engineering (CSE)
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