Dedicated AMDO with a proven track record of optimizing efficiency and exceeding performance targets. Skilled in team leadership, process improvement, and customer satisfaction. Ready to drive results.
Overview
16
16
years of professional experience
Work History
Area Manager Delivery Operations
Amazon France Transport SAS
10.2022 - Current
Support the delivery partners in the last miles activity. Ensure that our partners meet the forecasted capacity & the compliance requirements.
Ensure the quality of the delivery process.
Organize regular meetings with partners
Led the Quality & the Return To Station teams
Use data to analyze partner performance in order to improve it
Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Area Manager
Amazon France Transport SaS
07.2021 - 10.2022
Promote a culture of safety, engagement and well-being
Lead the night shift team to secure the sortation process
Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyze performance and suggest process improvements to optimize work and improve customer service
Collaborate with other managers to standardize processes
Plants Maintenance Manager
JCC-Soriko
01.2017 - 06.2021
Lead the maintenance unit of 4 solid waste treatment plans: more than 250 machines
Reduce annual maintenance costs by 23%. Developed strong relationships with vendors, ensuring timely delivery of high-quality replacement parts. Reach new records for renovations downtime
Manage spare parts stock. Reduce machines downtimes. Renovate machines, train team members, avail needed parts & tools, ensure readiness before the high season
Mechanical Maintenance Manager
Sukomi Waste Treatment, Averda Group
08.2008 - 12.2016
Ensure that all the equipment of the industrial plants are operational with the optimal efficiency, maximum up-time and lowest cost to process up to 4000 tons of solid municipality waste per day
Maintained detailed records of all maintenance activities, providing valuable data for future planning and decision-making processes.
Managed resources effectively, ensuring availability of spare parts and tools for periodic, corrective & prompt repairs when needed.
Education
MBA - DESM (Diplôme D'Études Supérieures En Management)
ESCP Europe
Paris, France
04.2001 -
MBA - MBA (Master in Business Administration)
École Supérieure Des Affaires (ESA Business Sch.)
Beirut, Lebanon
04.2001 -
Master of Science - Master of Sciences in Mechatronics Engineering
Rafik Hariri University (RHU)
Mechref, Lebanon
04.2001 -
Skills
Team Leadership
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Timeline
Area Manager Delivery Operations
Amazon France Transport SAS
10.2022 - Current
Area Manager
Amazon France Transport SaS
07.2021 - 10.2022
Plants Maintenance Manager
JCC-Soriko
01.2017 - 06.2021
Mechanical Maintenance Manager
Sukomi Waste Treatment, Averda Group
08.2008 - 12.2016
MBA - DESM (Diplôme D'Études Supérieures En Management)
ESCP Europe
04.2001 -
MBA - MBA (Master in Business Administration)
École Supérieure Des Affaires (ESA Business Sch.)
04.2001 -
Master of Science - Master of Sciences in Mechatronics Engineering
Rafik Hariri University (RHU)
04.2001 -
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