Kourosh Kiani
Hamburg
Summary
Since assuming the role of Department Manager for Customs Services at A.P. Moller - Maersk, I have focused on enhancing operational efficiency and driving customer satisfaction through strategic process improvements. Leveraging advanced management techniques from my Master Professional in Business Management program and extensive project management expertise, I have successfully led high-impact projects, including the centralization and retrieval of customs activities to Maersk Customs Services (MCS). With several years of experience as a Customs Specialist and a deep understanding of customs regulations, I bring technical precision and regulatory expertise to my work. My strong commitment to continuous improvement (CIP) consistently elevates service quality and reliability. In addition to my customs expertise, my background as a CEO in the import/export sector has equipped me with the skills to navigate complex regulatory environments and develop innovative solutions to streamline operations. My leadership style emphasizes efficiency, compliance, and a customer-centric approach, ensuring that customs clearance processes align seamlessly with clients' business needs.
Overview
18
18
years of professional experience
Work History
Department Manager Customs Services
Maersk A.P. Moller
02.2024 - Current
- Project lead for the centralization and transition of customs activities from the CX team (Entity Senator) to Maersk Customs Services (MCS)
- Enhanced operational efficiency and client satisfaction through strategic process improvements and advanced management techniques
- Focused on continuous improvement (CIP) to elevate service quality and reliability
- Managed and developed specialized customs teams to ensure compliance and excellence in customs operations
Customs Specialist
HLS Eurocustoms24 Zollservice GmbH & Co. KG
03.2020 - 01.2024
- Executed customs declarations and tariff classifications with precision
- Provided expert consulting to clients, optimizing customs processes and ensuring compliance
- Delivered solutions that improved efficiency and reduced errors in customs operations
- Maintained up-to-date knowledge of customs regulations, facilitating efficient processing of shipments.
- Streamlined customs clearance processes by implementing effective documentation and filing systems.
Customs Specialist
ALS Customs Services GmbH
11.2018 - 02.2020
- Streamlined customs clearance processes by implementing effective documentation and filing systems.
- Executed customs declarations and tariff classifications with precision
- Maintained up-to-date knowledge of customs regulations, facilitating efficient processing of shipments.
- Ensuring compliance with regulatory standards
Vocational Retraining in Wholesale and Foreign Trade Management
WIPA Düsseldorf GmbH
10.2017 - 07.2019
- Comprehensive retraining program combining theoretical instruction with practical application.
- Gained in-depth knowledge of trade processes, foreign trade regulations, and international logistics.
- Developed skills in customs management, purchasing, sales, and customer relations.
- Practical training focused on real-world scenarios to enhance problem-solving and operational efficiency in the trade sector.
Managing Director and Business Owner
4U Company
09.2006 - 04.2012
- Led operations for importing grains and cosmetics, achieving consistent growth in revenue
- Developed robust supply chain strategies to streamline import/export processes
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Education
Master Professional in Business Management IHK -
Hamburg Chamber of Commerce
09.2024
Part-time Preparatory Course for Certified Business Economist IHK / Master Professional in Business Management -
IHK Academy Koblenz
05.2023
Trainer Aptitude Ordinance (AEVO) -
Hamburg Chamber of Commerce
09.2022
Certified Trade Specialist IHK - Foreign Trade
Hamburg Chamber of Commerce
05.2021
Certified Customs Declarant -
Academy for Transport Economics
02.2021
Bachelor of Science - Agricultural Business And Management
Azad University
Ghaemshahr/Iran02-2006
Skills
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Staff management
- Team supervision
- Department leadership
- Problem-solving
- Business development and planning
- Project management
- Risk management
- Regulatory compliance
Personal Information
- Place of Birth: Amol/Iran
- Date of Birth: 04/21/80
- Nationality: German
- Marital Status: Married (2 Kinder)
References
Available upon request.
Timeline
Department Manager Customs Services
Maersk A.P. Moller
02.2024 - Current
Customs Specialist
HLS Eurocustoms24 Zollservice GmbH & Co. KG
03.2020 - 01.2024
Customs Specialist
ALS Customs Services GmbH
11.2018 - 02.2020
Vocational Retraining in Wholesale and Foreign Trade Management
WIPA Düsseldorf GmbH
10.2017 - 07.2019
Managing Director and Business Owner
4U Company
09.2006 - 04.2012
Part-time Preparatory Course for Certified Business Economist IHK / Master Professional in Business Management -
IHK Academy Koblenz
Trainer Aptitude Ordinance (AEVO) -
Hamburg Chamber of Commerce
Certified Trade Specialist IHK - Foreign Trade
Hamburg Chamber of Commerce
Certified Customs Declarant -
Academy for Transport Economics
Master Professional in Business Management IHK -
Hamburg Chamber of Commerce
Bachelor of Science - Agricultural Business And Management
Azad University
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