Kristina Trubnikova
Emirates Flight Attendant
Unna
Summary
I am a customer-focused hospitality professional with experience as a guest relations attendant, waiter, and airport check-in agent. These roles have sharpened my communication skills, cultural awareness, and ability to perform under pressure. Fluent in English and confident in diverse environments, I bring warmth, adaptability, and a strong service ethic. I'm eager to contribute to Emirates by delivering exceptional in-flight experiences that reflect the brand's world-class standards.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Check-in Agent
Dortmund Airport
01.2025 - Current
- Showcasing my caring and understanding nature to create a supportive and compassionate environment ensuring passengers feel valued and comfortable.
- Maturity ensures handling of challenging situations with patience.
- Collaborate with team members to maintain high-quality service standards during peak travel times.
Guest Relations Attendant
Papillon Belvil/ Dobedan Exclusive Hotel Belek
05.2023 - 10.2024
- Expressed genuine passion to help the guests and solve their problems.
- Confidence in handling various situations along with a positive attitude allowed for remaining calm and efficient while creating a welcoming atmosphere for guests throughout their journey.
- Flexibility enabled quick adaptation to changing situations and the provision of excellent service.
Waitress
Catering Service Schimion
06.2019 - 03.2023
- Communicated patiently with guests to identify preferences and allergies and to make food and drink recommendations.
- Cooperated with other service and kitchen staff in a friendly and professional way.
- Looked after the assigned areas, carrying out additional sales and supporting the bar area during peak times.
Dental Assistant
Z-point Dr. Prünte Und Partner
06.2021 - 01.2023
- Provide assistance in case of medical emergency by performing CPR and first aid.
- Expressed empathy towards anxious patients.
- Qualified preparation of treatments.
Education
Professional Qualification - Dental Assistant
Berufskolleg Unna
Unna, Germany 06.2021 - 01.2023
High School Diploma -
Geschwister- Scholl Gymnasium
Unna, Germany 08.2012 - 06.2020
Skills
- Team work
- Ability to take control
- Ability to exceed expectations
- Communication skills
- Team work
Timeline
Check-in Agent
Dortmund Airport
01.2025 - Current
Guest Relations Attendant
Papillon Belvil/ Dobedan Exclusive Hotel Belek
05.2023 - 10.2024
Dental Assistant
Z-point Dr. Prünte Und Partner
06.2021 - 01.2023
Professional Qualification - Dental Assistant
Berufskolleg Unna
06.2021 - 01.2023
Waitress
Catering Service Schimion
06.2019 - 03.2023
High School Diploma -
Geschwister- Scholl Gymnasium
08.2012 - 06.2020
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