Mahmod Gebah
industrial IoT Solution Engineer
Wuppertal
Summary
Respectful self-motivator gifted at finding reliable solutions for industrial applications. Experienced in identifying customers' pains and process bottlenecks and offering skills in team management and critical thinking. Fluent in English and accustomed to working with cross-cultural, global teams. Seasoned Electrical Engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work History
Industrial IoT Solution Engineer DACH
Advantech
Düsseldorf
08.2019 - Current
- Providing HW and SW/product engineering support to direct sales, channel partners and customers, and motivating Co-creation for customers customized products portfolio
- Collaborated with sales teams to identify customer needs, resulting in better-targeted solutions and higher revenue.
- Acted as trusted advisor to both internal teams and external clients, leveraging extensive industry knowledge to provide valuable insights and recommendations that guided decision-making processes
- Installed and configured computer hardware, software and peripheral packages for more than 30 companies of different domains in DACH & Benelux regions.
- Led post-implementation reviews to ensure ongoing alignment between client needs and delivered solutions, fostering long-term partnerships built on trust and mutual benefits
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Created proofs of concept for innovative new solutions
Intern, Technical Service Development Researcher
Endress & Hauser GMBH
Weil Am Rhein
12.2017 - 01.2018
- Monetization of free support services in established device manufacturers. ” A case study from Endress & Hauser for partial fulfillment of the MBA master’s degree in Global Management
- Gained knowledge in service development through agile project management practices, optimizing Servitization business model, and application of advanced data analytics methods on datasets gathered.
- Conducted regular reviews of operations and identified areas for improvement
Intern, Key Account Manager
SPAIRLINERS GmbH
Hamburg
08.2017 - 12.2017
- Gained valuable experience working within Aviation overhaul industry, applying learned concepts directly into relevant work situations. e.g. Studying implementation of Lean Six Sigma.
- Mapping and validating logistic landscape for customers, along with developing and improving supply chain practices.
- Preparation and follow-up of performance appraisal discussions according to customer plan.
- Monthly KPI creation and customer performance and monitoring using Power BI tool.
- Creating guides and documentation for signing contracts with new customers.
- Analyzed problems and worked with teams to develop solutions.
- Gathered, organized and input information into digital database.
Technical Manager
Petro Services Middle East
Algiers
02.2013 - 10.2015
- Managing maintenance, commissioning, and acceptance testing for multiple Mud-logging units for working in several oil drilling locations.
- Performed process monitoring equipment installations and tests on oil rigs.
- Provision of system components of best quality and economy as well as spare parts for operation.
- Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
- Maintained facility grounds, equipment, and safety compliance.
- Managed deliverable estimates, negotiated resource conflicts and allocated resources.
Instrumentation Service Manager
ATMATA / Technolead
Damascus
08.2006 - 03.2013
- Providing offers to major customers and customers.
- Manage customer relationships and ensure customer satisfaction for new and existing customers, along with accurate communication with top management.
- CAD diagrams with AutoCAD Electrical / 3D and E Plan.
- Safety and Quality Control Intern (HSE, ISO).
- PLC and SCADA programming and software debugging.
- Training on various industrial communication protocols (HART, Profibus DP,
Foundation Fieldbus), connection to DCS - Performed and managed installation and commissioning of more than 500 instruments (level, temperature, pressure, flow meters) in various industrial applications (oil and gas, pharmaceutical, water and wastewater, food) as well as field testing and maintenance of existing instruments and automation solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
MBA - Global Management
Hochschule Bremen- University of Applied Sciences
Bremen 09.2016 - 03.2018
Bachelor of Science - Electrical, Electronics And Communications Engineering
Damascus University
Syria 01.1999 - 08.2007
Skills
Effective Communication
undefinedTimeline
Industrial IoT Solution Engineer DACH
Advantech
08.2019 - Current
Intern, Technical Service Development Researcher
Endress & Hauser GMBH
12.2017 - 01.2018
Intern, Key Account Manager
SPAIRLINERS GmbH
08.2017 - 12.2017
MBA - Global Management
Hochschule Bremen- University of Applied Sciences
09.2016 - 03.2018
Technical Manager
Petro Services Middle East
02.2013 - 10.2015
Instrumentation Service Manager
ATMATA / Technolead
08.2006 - 03.2013
Bachelor of Science - Electrical, Electronics And Communications Engineering
Damascus University
01.1999 - 08.2007
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