Milena Gjokikj

• Develop and execute internal Dangerous Goods (DG) programs for Europe and the UK from scratch, ensuring efficiency, organization, and full compliance with IMDG and ADR regulations.
• Conduct daily audits of ocean shipments (Asia → EU/UK, North America), ensuring 100% IMDG compliance and maintaining accurate DG data, reducing compliance risks to zero.
• Led initiatives including DG labeling, poster deployment, documentation updates, and warehouse code assignments, ensuring full IMDG/ADR compliance.
• Serve as the primary DG expert, resolving operational issues and advising cross-functional teams on complex shipping challenges across global operations.
• Designed and delivered DG training programs, achieving 90%+ completion rate across operations teams in North America, Europe, UK, and Asia.
• Partnered with tech teams to automate DG compliance processes, increasing warehouse efficiency and reducing manual errors.

• Managed classification, labeling, packaging, treatment, and compliant disposal of hazardous chemical and pharmaceutical waste streams in line with ADR, IMDG, CLP, and EPA regulations for leading companies including Pfizer, Abbott, Henkel, Genzyme, Regeneron, BMS, Amgen, etc.
• Characterized waste materials, assigned European Waste Codes (EWC), and identified hazardous properties to ensure safe treatment and disposal methods.
• Conducted classification of bulk liquid waste streams, recommending suitable recovery or disposal solutions.
• Registered new waste streams in LIMS and SAP, consistently meeting SLA targets and facilitating timely shipments.
• Performed pre-acceptance checks for waste treatment methods and assessed chemical compatibility to prevent dangerous reactions.
• Prepared transport documentation for waste movement, including Waste Transfer Forms (WTF) and Transfrontier Shipment (TFS) papers, ensuring seamless cross-border compliance.
• Optimized solvent blending to convert hazardous waste into alternative fuel for the cement industry, reducing fossil fuel use and emissions while supporting a zero-waste approach for pharmaceutical waste.
• Trained and mentored new team members, facilitating smooth onboarding and knowledge transfer.

Reviewed and ensured compliance of tender documents from public health institutions and universities in North Macedonia; advised the Council for Public Procurement on approvals for biochemistry and medical procurements; analyzed over 1,500 cases.

Drove sales growth by developing strategies, managing client relationships with health institutions and labs, and preparing tender documentation for successful contracts.

Assisted students in laboratory lessons, ensuring accurate experimental execution and adherence to safety protocols. Supported faculty with research projects, including material preparation, data collection, and laboratory operations.