Summary
Overview
Work History
Education
Skills
Certification
Career Accomplishments
Personal Information
Accomplishments
Languages
Affiliations
References
Work Availability
Timeline
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Patrick Steiner

Patrick Steiner

Buchholz i.d.N.

Summary

Tech Savvy and growth-focussed professional with comprehensive experience in presales ( customer and Partner facing ), business growth, and customer success management. Proven success in building, leading, and coaching teams, defining and implementing success metrics, exceeding business targets, building and maintaining robust client relationships, closing new deals, and assuring existing customer success. Growing individuals, based on their skills, career plans, and personal capabilities. Consistently improve sales and customer success management to determine and optimize fiscal performance, competitive positioning, and revenue opportunities. Excellent interpersonal and communication skills, strong proficiency in English with the innate ability to lead, motivate, and empower colleagues at all levels.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Director Solution Engineers Central EMEA

VMware Tanzu Deutschland, former Pivotal Software Deutschland GmbH
06.2022 - Current
  • Oversaw Central EMEA, including Germany, Austria, Switzerland, Eastern Europe, and Israel
  • Restructured the organization, leading a team of individual contributors and managers
  • Achieved top-performing region status within VMware Tanzu for five consecutive quarters
  • Implemented standardized methodology for forecasting technical wins, improving documentation processes resulting in approx
  • 30% better opportunity conversion rate
  • Consecutive achievement of more than 100% compared to sales goals
  • VMware Club winner 2022 for achieving more than 260% compared to sales goals.

Senior Manager Solution Engineers Central EMEA

Pivotal Software Deutschland GmbH
02.2019 - 05.2022
  • Led the team focusing on Automotive and Manufacturing clients within the Customer Success Organization
  • Collaborated with Sales Executives, Partner Alliances, and Customer Success Managers to secure technical wins and foster consumption growth with approx
  • 65% annual revenue growth at existing customer
  • Orchestrated joint Account Plannings and Territory Reviews, providing strategic guidance in Sales Forecast Calls
  • Ensured the successful merger from Pivotal to VMware, being responsible for the merger of the german Pivotal legal entity with below average attrition rate.

MANAGER GOOGLE CLOUD CUSTOMER ENGINEERING GERMANY & AUSTRIA

Google Germany, Hamburg
03.2018 - 01.2019
  • Managed teams in Germany and Austria
  • Led hiring initiatives to meet growth targets, collaborating with Talent Sourcing Experts
  • Aligned closely with Sales, Services, and Marketing to enhance customer satisfaction and organize marketing events
  • Exceeded growth goals for defined focus customers
  • Established new marketing event 'Breakfast with Google Cloud'.

MANAGER EMEA SPECIALIST SOLUTIONS ARCHITECTS APPDEV

Red Hat EMEA, Munich
08.2016 - 02.2018
  • Directed a team specializing in Application Development, Middleware, and Container technologies
  • Provided comprehensive technical support for sales endeavors, including workshops and proof-of-concepts
  • Collaborated across departments to identify operational inefficiencies and enhance sales effectiveness, improving opportunity to deal ratio by approx
  • 70%
  • Expanded team from 8 to 18 members, ensuring seamless operations
  • Introduced standardized PoC process, reducing delivery time by 30% and increasing success rate by 50%
  • Established EMEA-wide promotion process for Individual Contributors.

SENIOR ENTERPRISE SOLUTION ARCHITECT

Red Hat Germany, Munich
04.2013 - 07.2016
  • Automotive Subject Matter Expert, DACH Region
  • Led cross-business unit initiatives
  • Ensured high-quality technical deliverables and established technical vision
  • Developed communication channels with technical customers
  • Secured two global accounts from competitors through establishing a solid trust relationship to technical decision maker
  • Successfully placed strategic PaaS products at defined focus customers.

Senior Client IT Architekt

IBM Deutschland GmbH, Hamburg
07.2002 - 04.2013

Manager IT-Services

IBM Deutschland GmbH, Hamburg
04.2001 - 06.2002

Manager Development

IBM Deutschland Entwicklung GmbH, Hamburg
02.2000 - 03.2001

Software Engineer & Teamlead

IBM Deutschland Entwicklung GmbH, Böblingen
10.1997 - 01.2000

Education

Diplom Informatik -

Universität Bremen

Skills

  • Organizational Development
  • Charismatic Leader
  • People Management
  • Talent Acquisition
  • Hiring and Retention
  • Sales management
  • General Cloud Technologies ( IaaS, PaaS, CaaS & SaaS )
  • Kubernetes
  • Cloud Native Application Architecture
  • Application Modernization
  • Sales management

Certification

Opengroup Master Certified IT-Architect ( expired )

Career Accomplishments

  • Orchestrated the merger of Pivotal and VMware Tanzu Solution Engineering Team for Central EMEA, minimizing attrition.
  • Expanded VMware Tanzu Solution Engineering Team into Eastern Europe, recruiting individual contributors and a Manager.
  • Established a field engineering organization, driving double-digit consumption growth across all existing Pivotal Central EMEA customers.
  • Scaled team from 8 to 18 personnel, aiding Red Hat sales in exceeding goals for two consecutive quarters.
  • Implemented standardized PoC process, reducing delivery time by 30% and enhancing success rate by 50% for Red Hat EMEA.
  • Introduced and facilitated EMEA-wide promotion process for individual contributors.
  • Maintained highest Manager Effectiveness and Employee Satisfaction scores based on surveys.

Personal Information

  • Date of Birth: 08/15/70
  • Gender: Male
  • Nationality: German

Accomplishments

  • 2007 - IBM 100% Club
  • 2017 - Red Hat Presidents Club
  • 2023 - VMware Presidents Club

Languages

German
First Language
English
Proficient (C2)
C2

Affiliations

  • 2002 - 2010 Active Member of Service Club Round Table, Germany
  • since 2010 Active Member of Service Club Rotary, Germany

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director Solution Engineers Central EMEA

VMware Tanzu Deutschland, former Pivotal Software Deutschland GmbH
06.2022 - Current

Senior Manager Solution Engineers Central EMEA

Pivotal Software Deutschland GmbH
02.2019 - 05.2022

MANAGER GOOGLE CLOUD CUSTOMER ENGINEERING GERMANY & AUSTRIA

Google Germany, Hamburg
03.2018 - 01.2019

MANAGER EMEA SPECIALIST SOLUTIONS ARCHITECTS APPDEV

Red Hat EMEA, Munich
08.2016 - 02.2018

SENIOR ENTERPRISE SOLUTION ARCHITECT

Red Hat Germany, Munich
04.2013 - 07.2016

Senior Client IT Architekt

IBM Deutschland GmbH, Hamburg
07.2002 - 04.2013

Manager IT-Services

IBM Deutschland GmbH, Hamburg
04.2001 - 06.2002

Manager Development

IBM Deutschland Entwicklung GmbH, Hamburg
02.2000 - 03.2001

Software Engineer & Teamlead

IBM Deutschland Entwicklung GmbH, Böblingen
10.1997 - 01.2000

Diplom Informatik -

Universität Bremen

Opengroup Master Certified IT-Architect ( expired )

Patrick Steiner