Sonali Muddebihal
Data Analyst
Hamburg
Summary
Data analysis professional prepared to deliver impactful insights and drive business decisions. Adept in data visualization, statistical analysis, and database management, with strong focus on teamwork and adaptability. Known for reliability, analytical thinking, and results-driven approach. Skilled in Python, SQL, and Excel, ensuring robust data solutions and strategic recommendations.
Overview
2
2
years of professional experience
3
3
Certificates
3
3
Languages
Work History
Application Support Engineer
Wipro Technologies
12.2021 - 05.2024
- Provided application and technical support for the Time Mate platform, resolving client issues related to attendance, payroll, and leave management.
- Developed interactive dashboards in Tableau, providing actionable insights that improved efficiency in project tracking.
- Analyzed large datasets using Python and SQL to identify trends, enhancing decision-making processes for stakeholders.
- Supported and maintained web-based modules developed using Java, HTML, and CSS, troubleshooting front-end issues and performing minor UI fixes to enhance usability.
- Worked with SQL Server Management Studio (SSMS) to write queries, perform data validation, and assist in backend troubleshooting for payroll and attendance data.
- Managed and closed a high volume of support tickets via the service management tool, consistently meeting SLA and quality standards.
- Played a key role during payroll freezing cycles, ensuring timely issue resolution and minimizing SLA breaches to maintain business continuity.
- Built and automated reports and dashboards using SSRS, Power BI, and Excel, improving performance visibility and data accuracy.
Education
Bachelor of Engineering - Computer Science And Engineering
Visvesvaraya Technological University
India08.2021
Pre-University Course - PCMB
Chetana PU Science College
India05.2017
Skills
Data analysis
SQL queries
Dashboard development
Tableau visualization
Data validation
SQL querying
Python programming
SSRS reporting
Power BI reporting
Ticket management
Payroll processing
SLA compliance
Web application support
Certification
Data Science & AI Master's Program – LearnBay
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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LANGUAGES
English
Upper intermediate (B2)
German
Beginner (A1)
Kannada
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Application Support Engineer
Wipro Technologies
12.2021 - 05.2024
Bachelor of Engineering - Computer Science And Engineering
Visvesvaraya Technological University
Pre-University Course - PCMB
Chetana PU Science College