Enthusiastic IT support specialist-in-training with 2.5 years of hands-on experience in network technology, cloud services, and system integration.
Proficient in troubleshooting, scripting, and managing both on-premises and cloud-based infrastructures using tools like AWS, PowerShell, and Wireshark.
Eager to contribute technical expertise and a proactive mindset to help your organization achieve seamless IT operations and project success.
Hi, I’m
Albert Brice Mühling
Eisingen
Summary
Overview
7
years of professional experience
1
Certification
Work History
Comcave College
Fachinformatiker Für Systemintegration (IHK)
2023.02 - 2025.03 (2 education.years_Label & 1 education.month_Label)
Job overview
- Gained hands-on experience in planning, configuring, and maintaining complex IT infrastructures, including both on-premises and cloud-based environments.
- Specialized in network technology, cloud technology, server and storage networks.
- Prepared for IHK certification with a focus on both technical expertise and customer-oriented IT solutions
Rope Ventum
IT Support Intern
2023.04 - 2023.11 (7 education.months_Label)
Job overview
- Assisted in setting up and maintaining the company’s home office network, including configuring routers, Wi-Fi, and VPN connections for secure remote access.
- Implemented basic cybersecurity measures, such as updating antivirus software, managing firewalls, and educating staff on safe online practices.
- Provided remote technical support to team members, troubleshooting hardware and software issues on laptops, desktops, and mobile devices.
Cable4 GmbH
Data Administrator
2021.08 - 2021.10 (2 education.months_Label)
Job overview
- Entered and managed new customer data for fiberglass service, ensuring accuracy and completeness in company databases.
- Verified and updated customer records, identifying and correcting data discrepancies.
- Utilized MS Office tools (Excel, Outlook) for data entry, analysis, and communication with internal teams.
Afrobiz Canada
Co-Founder
2018.09 - 2020.03 (1 education.year_Label & 6 education.months_Label)
Job overview
- Co-founder : Spearheaded the development and launch of AfroBiz.ca, a leading online marketplace supporting Black-owned businesses in Canada.
- Digital Marketing & SEO: Implemented SEO strategies and managed digital marketing campaigns to increase website visibility and drive traffic.
- Entrepreneurship & Innovation: Demonstrated entrepreneurial skills by identifying a market need and creating a digital solution to support Black-owned businesses.
Education
Comcave CollegeKarlsruhe, Germany
No Degree from Computer Networking
2025-11
University Overview
Skills
- Operating system management
- Network configuration
- Hardware installation
- Business analysis
- Teamwork
- Problem-solving
Certification
- UiPath Certified Automation Business Analyst (UiABA)
- AWS Cloud Foundations Certificate
- Microsoft Azure Fundamentals Certification
- Google IT Support Professional Certificate (Ongoing)
Timeline
IT Support Intern
Rope Ventum
2023.04 - 2023.11 (7 education.months_Label)
Fachinformatiker Für Systemintegration (IHK)
Comcave College
2023.02 - 2025.03 (2 education.years_Label & 1 education.month_Label)
Data Administrator
Cable4 GmbH
2021.08 - 2021.10 (2 education.months_Label)
Co-Founder
Afrobiz Canada
2018.09 - 2020.03 (1 education.year_Label & 6 education.months_Label)
Comcave College
No Degree from Computer Networking