Enthusiastic IT support specialist-in-training with 2.5 years of hands-on experience in network technology, cloud services, and system integration.
Proficient in troubleshooting, scripting, and managing both on-premises and cloud-based infrastructures using tools like AWS, PowerShell, and Wireshark.
Eager to contribute technical expertise and a proactive mindset to help your organization achieve seamless IT operations and project success.
Hi, I’m
Albert Brice Mühling
Eisingen
Summary
Overview
7
years of professional experience
1
Certification
Work History
Comcave College
Fachinformatiker Für Systemintegration (IHK)
02.2023 - 03.2025
Job overview
- Gained hands-on experience in planning, configuring, and maintaining complex IT infrastructures, including both on-premises and cloud-based environments.
- Specialized in network technology, cloud technology, server and storage networks.
- Prepared for IHK certification with a focus on both technical expertise and customer-oriented IT solutions
Rope Ventum
IT Support Intern
04.2023 - 11.2023
Job overview
- Assisted in setting up and maintaining the company’s home office network, including configuring routers, Wi-Fi, and VPN connections for secure remote access.
- Implemented basic cybersecurity measures, such as updating antivirus software, managing firewalls, and educating staff on safe online practices.
- Provided remote technical support to team members, troubleshooting hardware and software issues on laptops, desktops, and mobile devices.
Cable4 GmbH
Data Administrator
08.2021 - 10.2021
Job overview
- Entered and managed new customer data for fiberglass service, ensuring accuracy and completeness in company databases.
- Verified and updated customer records, identifying and correcting data discrepancies.
- Utilized MS Office tools (Excel, Outlook) for data entry, analysis, and communication with internal teams.
Afrobiz Canada
Co-Founder
09.2018 - 03.2020
Job overview
- Co-founder : Spearheaded the development and launch of AfroBiz.ca, a leading online marketplace supporting Black-owned businesses in Canada.
- Digital Marketing & SEO: Implemented SEO strategies and managed digital marketing campaigns to increase website visibility and drive traffic.
- Entrepreneurship & Innovation: Demonstrated entrepreneurial skills by identifying a market need and creating a digital solution to support Black-owned businesses.
Education
Comcave CollegeKarlsruhe, Germany
No Degree from Computer Networking
11-2025
University Overview
Skills
- Operating system management
- Network configuration
- Hardware installation
- Business analysis
- Teamwork
- Problem-solving
Certification
- UiPath Certified Automation Business Analyst (UiABA)
- AWS Cloud Foundations Certificate
- Microsoft Azure Fundamentals Certification
- Google IT Support Professional Certificate (Ongoing)
Timeline
IT Support Intern
Rope Ventum
04.2023 - 11.2023
Fachinformatiker Für Systemintegration (IHK)
Comcave College
02.2023 - 03.2025
Data Administrator
Cable4 GmbH
08.2021 - 10.2021
Co-Founder
Afrobiz Canada
09.2018 - 03.2020
Comcave College
No Degree from Computer Networking
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