Result-oriented Scrum Master offering over four years of rich and qualitative experience in agile coaching in a complex cross-functional environment. Adept at speaking and writing in English with ability to apply interpersonal skills to global projects. Strong ability to lead teams, coach/mentor, develop user stories and apply agile methodologies that would enable teams to build high-value products quickly and effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scrum Master and OKR Coach
Eurowings Digital GmbH
2022.07 - Current
Spearheaded the agile transformation journey for the Data and Business Intelligence (BI) squad from Waterfall teams to Scrum teams and empowered the team to self-organize and grow cross-functionally
Front-led change and continuous improvements, which resulted in increasing the productivity of Data & BI squad by 16% and the quality of deliverables by 22%
Mentoring, coaching & transforming teams towards Agility and making efforts to let the team deliver with high quality and high productivity.
Brought in Agile best practices such as time-boxing, paired programming, code reviews, transparency, which resulted in the realization of velocity improvement of more than 20%
Coached the team to adopt knowledge sharing techniques such as paired programming an Hackathons with improved team cross-functionality.
Supporting Product Owner ensuring the product backlog is properly refined prioritizing to maximize value and using and elaborating on users’ stories to be ready for upcoming 1-2 sprints.
Supporting the implementing agility in the software development team responsible for booking funnel for Eurowings
Ensuring team understands the need for clear and concise Product Backlog items and achieve this through techniques like splitting user stories.
Removing impediments and protecting team members from interruptions and distractions to maximize productivity.
Facilitating Daily Scrum, Sprint planning sessions, Sprint Review and Sprint Retrospective. ensuring all participants understand the purpose of a ceremony and keep to the time box.
Frequently collaborating and sharing experiences with other Scrum Masters in the company as a part of Community of Practice (CoP)
OKR Coach
Eurowings Digital GmbH
2022.10 - Current
Help teams align their goals with the organization's strategic objectives.
Assist teams in designing effective OKRs by providing guidance on setting ambitious yet achievable objectives and measurable key results.
Help teams define appropriate metrics and indicators to track progress and evaluate success.
Provide individual and group coaching sessions to educate teams on the OKR methodology, best practices, and techniques for effective implementation.
Support teams in understanding the purpose and benefits of OKRs and guide them in overcoming challenges throughout the process.
Regularly monitor teams' progress towards their OKRs and analyze the key results data by Identify trends, potential bottlenecks, and areas for improvement.
Facilitating retrospectives and lessons learned sessions. Encourage teams to reflect on their OKR performance by identifying areas for growth
Support teams in refining their OKR process over time to optimize effectiveness.
Scrum Master/UX Designer
Water Data Portal for the Victorian State Government
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Facilitating effective communication and working relationships between Scrum team, Product Owner, stakeholders, and third-party vendors
Applied agile methodology to shorten cycle time and achieve target margins.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Conducted user research to understand user needs and pain points when searching user data.
Building interactive prototypes based on user journeys to improve the aesthetics of the water portal.
Scrum Master
Securian Financial, St Paul, Minnesota USA
2020.11 - 2021.05
Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, rally tracking, product visioning, technical debt reduction, self-management, empowerment, and role training, which resulted in the realization of velocity improvement of more than 80%
Spearheaded the agile transformation journey for several projects (Waterfall Teams to Scrum Teams and Empowered Teams to self-organize and grow cross-functionally)
Institutionalized the implementation of Kanban into Maintenance Teams and led them through continuous improvement mindset, which resulted in significant improvement in cycle time.
Front-led change and continuous improvements, which resulted in increasing the productivity of Scrum Teams by 16% and the quality of deliverables by 22%
Scrum Master
Wells Fargo Bank, Minneapolis - MN USA
2019.07 - 2020.10
Mentoring, coaching & transforming teams towards Agility and making efforts to let the Team deliver with high quality and high productivity.
Training Scrum Masters to Facilitate Kanban boards and scrum ceremonies (grooming, sprint planning, retrospectives& daily scrum)
Facilitating the Creation of Definition of Ready (DoR) and ensuring DoR is followed throughout the program, conducting the revision session to DOR as per needed.
Program-level Scrums of Scrum, identification of the program risks and helping team collaborate to find solutions.
Ensuring the stories are sized according to sizing guidance, maintaining a guideline for estimations, and publishing among the team as part of coaching.
Generating reports Sprint Health Assessment Dashboard Sprinting, Sprint Burn down / Sprint Burn up, Sprint Cumulative Flow, Sprint Capacity by Team Member & Dependency Status Dashboard
Education
Master of Science - Agricultural Resource Management
University of Bonn Germany
Bonn
07.2019
Bachelor of Arts - Geography Teacher Education
University of Yaounde 1
Cameroon
06.2004
Skills
Software Development Life Cycle
Agile Coaching
Scrum, Kanban
Portfolio Kanban
SAFe
Jira, Confluence, Figma, Miro
Stakeholder Management
Microsoft office
Conflict Resolution.
Workshops and Training
Facilitation
Certification
Professional Scrum Master I (PSM I)
Certified SAFe 6 Agilist
Professional Scrum Master II (PSM II) (In progress)
Agile Project Management
Certified OKR Professional
Managing Team Conflicts
Introduction to Digital Facilitation
Workshop Facilitation
UX Research
UX Design
Design Thinking
Microsoft Azure Fundamentals (in progress)
Languages
English (proficient)
German (B1)
French (B1)
Timeline
OKR Coach
Eurowings Digital GmbH
2022.10 - Current
Scrum Master and OKR Coach
Eurowings Digital GmbH
2022.07 - Current
Scrum Master/UX Designer
Water Data Portal for the Victorian State Government
2021.06 - 2022.06
Scrum Master
Securian Financial, St Paul, Minnesota USA
2020.11 - 2021.05
Scrum Master
Wells Fargo Bank, Minneapolis - MN USA
2019.07 - 2020.10
Master of Science - Agricultural Resource Management
University of Bonn Germany
Bachelor of Arts - Geography Teacher Education
University of Yaounde 1
Professional Scrum Master I (PSM I)
Certified SAFe 6 Agilist
Professional Scrum Master II (PSM II) (In progress)
Agile Project Management
Certified OKR Professional
Managing Team Conflicts
Introduction to Digital Facilitation
Workshop Facilitation
UX Research
UX Design
Design Thinking
Microsoft Azure Fundamentals (in progress)
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Ertuğrul UralErtuğrul Ural
Senior Data Scientist at Eurowings DigitalSenior Data Scientist at Eurowings Digital