Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sayak Saha

Berlin

Summary

Experienced engineering leader with 16+ years of overall IT experience and last 8+ years in engineering leadership managing diverse teams to accomplish business goals and drive product innovation.


Experienced setting up large cross functional agile product teams (up to 85+ HC) ground up focusing business & engineering outcomes. People’s growth, learning, well-being and embracing a diverse culture from 25+ nationalities helped me build the foundation of leadership.


I closely collaborate with leaders from business, product, sales & marketing to validate & define business ideas into engineering outcomes running thorough product discovery and tech assessment. Every decision is guided by customer and product data to assess ROIs in terms of revenue, customer acquisition cost, CX, NPS and cost optimization.


Hands on experience with solutioning, architecting and leading distributed, scalable, low latency and high throughput IT systems supporting digital business in both AWS Cloud and on-prem infrastructure. Well verse leading teams developing UI, Micro-services, Mobile Apps & Cloud Native Applications following DevOps and Agile mindset.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Director of Software Engineering

Auto1
10.2022 - Current
  • Auto1 is Europe's largest online marketplace of used cars connecting C2B and B2B customers, having 2.5% market share in Europe, and an annual revenue of Euro 6.5B. Primary objective of my team is to improve topline and conversion.
  • Responsible for overall delivery of a team of 65+ HC supporting the Remarketing (B2B business) and Logistics business units.
  • Drive product innovation, strategy, architecture, new technology adoption and product development in an Agile environment.
  • The application portfolio include 'Android/IOS mobile Apps' to evaluate cars, 'Auction & Bid Management Platform for B2B business', 'AfterSales Tools and Dashboard', 'Logistics Platform' etc.
  • Translate CXO strategies to tech objectives together with product counterpart and business counterpart .
  • Formulating strategy and ensures effective communication with C-level leadership.
  • Manage budget, P&L & forecasting of people and cloud infrastructure cost.
  • Initiating and implementing the AI strategy using ChatGPT and Generative AI tools from AWS.
  • Technology Stack : Java, Spring, React, Kotlin(Android), Swift (IOS), NodeJS, PHP, Kubernetes, ELK, varied AWS services, AWS, Redash, Tableau, Cockpit, NewRelic, GoogleAnalytics etc

Head of Software Engineering

Astro
08.2019 - 10.2022
  • Astro Malaysia is the largest PayTV provider in south-east asia for pre & post-paid subscribers (including international apps like Netflix, Disney, HBOGo and others) via set-top box and streaming. 6M+ overall consumer base, comprising 70%+ market share and generating an yearly revenue of Euro ~1B.
  • Primary focus of my team was to digitize every aspect of customer journey to increase consumer base, reduce churn, optimize cost and improve customer NPS.
  • Managed an engineering department of 80+ from 10 different nationalities and an IT budget of ~3M USD.
  • Ramped up the engineering team from 15 HC to 80 HC in 1 year and transformed to cross functional product teams with solid objectives and measurable technical, customer and business outcomes with agile and DevSecOps mindset.
  • Application portfolio included multiple B2C applications like ‘Payment Gateway', ‘OTT Aggregation(Disney, NetFlix, HBOGo)', 'CRM Integrations', ‘Unified Notifications Platform', ‘Unified Address Management System', ‘Customer 360 Portal - Sales Tool', ‘Middleware's - Entitlements & Subscriptions Platforms' etc
  • Nurturing engineering best practices in terms of product quality, coding guidelines, software architecture, design, technology stack, DevOps, application security, monitoring and others
  • Promoted customer NPS by 25%+ in FY22
  • Lead the Payments Tech team to increase digital payment collection by 100% overall (1M monthly active users) and increased conversion by 10% in FY22
  • Drove multiple tech blueprint initiatives to re-architect legacy systems into cloud native(AWS) high performing systems. The initiatives helped to consolidate duplicate systems and save operational costs by 2M USD and build a better CX for digital customers.
  • Collaborate and communicate with the CXO's to implement high impact business initiatives.
  • Technology Stack : Serverless, Java, Spring, NodeJS, PostgreSQL, MongoDB , React, ELK, Tableau, GoogleAnalytics, several AWS services, AWS, Elasticsearch, NewRelic etc

Senior Software Engineering Manager

Dell Technologies
04.2017 - 08.2019
  • Dell Digital is aimed to automate the entire hardware purchase experience for B2B/D2C customers E2E. Primary focus of my team was to help B2B customers and direct sales across EMEA & US to evaluate dell servers for new & migration journeys for data centers and estimate the potential cost using varied tools, recommendation engines, workload configuration engine etc developed by my team.
  • Was leading a 40+ global engineering team located across India, Malaysia & US.
  • Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.
  • Responsible for managing engineering budget
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs by 10%
  • Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
  • Transformation projects made release cycles nimble and enabled monthly release cadence instead of quarterly releases
  • Drive several initiatives to upskill existing talent with latest web, cloud computing, DevOps & Test Automation skills
  • Improved engineering productivity (sprint velocity) by 15% every quarter
  • Enabling cross functional perspective by including end-users, security engineers and tech initiatives in terms of Service Virtualization, A/B Testing and Test Automation helped teams to fail fast and identify issues early.
  • Technology Stack : .NetCore, Microservices, React, Pivotal Cloud, PostgreSQL, MongoDB, ELK, Elasticsearch, Spark, AppDynamics, GA etc

Senior Engineering Manager

Snapdeal
04.2015 - 03.2017
  • Snapdeal is an Indian Ecommerce marketplace with an annual revenue of 5.1B INR. Primary objective of my team was to build tools related to E2E seller journey starting from onboarding, listing, pricing, rating, seller recommendation engine etc.
  • Was responsible to drive key B2B initiatives like Seller Platform API to enable external platforms to integrate with Snapdeal Marketplace via API completely. Team experienced 2M+ listings per day and 4M+ instant price updates within 1HR during sale days.
  • Managed a team of up to 15 members. Later got promoted to the role of Senior Engineering Manager and scaled the team up to 40 engineers including 2 first line managers
  • Collected project information and disseminated to appropriate stakeholders.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.
  • Key initiatives include Seller API, Seller Rating Engine, Seller Dashboards and Market Intelligence for Sellers.
  • Technology Stack : Java, Spring, Hibernate, React, Angular, NoSQL, AWS, varied AWS services, Elasticsearch, NewRelic etc

Lead Engineer

Amazon
04.2014 - 04.2015
  • Amazon Appstore hosts 480K+ Android-compatible apps to build the app ecosystem for amazon devices like Kindle, Firestick and others.
  • Team was primarily responsible for driving solutions to validate ingested apps in terms of compliance, security, content appropriateness, country specific regulations etc. The platform supported 5K TPS
  • Lead a development team of 5 developers.
  • Interact with internal stakeholders (Product Manager, Technical Program Manager, Cross BU Developers) and external stakeholders (App Developers & Others)
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Technology Stack : Java, Perl, Shell Script, AWS, Android Internals, Linux, Security Frameworks and Amazon proprietary tools.



Member Technical Staff

Netapp
07.2010 - 04.2014
  • NetApp, Inc. is an American data storage and data management services company with primary focus towards hybrid cloud and an annual revenue of 6.36B USD.
  • Primarily responsibility include building POC's using NetApp Technology stack to help technical marketing teams pitch NetApp solutions before existing and potential new clients
  • During this time, developed interests over application security. Started working as a Security Engineer to review the manageability (UI/API) products from software design and architecture perspective, threat management, preparing security standards for engineers and advocating security councils within and outside the organization in collaboration with partners
  • Security Engineer (PIC) supporting a 400+ development organization.
  • Technology Stack : Java, Perl, Linux, Unix, OWASP and multiple open source security frameworks and tools.

Senior Software Engineer

Wipro Technologies
07.2008 - 07.2010
  • Wipro is a multinational corporation that provides information technology, consultant and business process services and an annual revenue of 11B USD.
  • Primary responsibility include to develop manageability software for a US based semiconductor client called PMC-Sierra.
  • Designed, developed and validated the application middleware (SMIS provider) in adherence with SNIA standards using Core Java.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Worked with development teams to correct problems and run test scenarios.
  • Technology Stack : CoreJava, MySQL,Linux, Storage Technologies etc

Software Engineer

CSC Consulting
07.2007 - 07.2008
  • Computer Sciences Corporation was an American multinational corporation that provided information technology services and professional services with an annual revenue of 7.6B USD.
  • Primary responsibility was to develop software solutions for the IT division of a US hospital.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Updated old code bases to modern development standards, improving functionality.
  • Technology Stack : .Net, MySQL, VisualStudio etc

Education

Master of Science - Software Systems

Birla Institute Of Technology And Science
Pilani
04.2011

Bachelor of Technology (BTech) - Computer Science & Engineering

West Bengal University Of Technology
Kolkata, India
05.2007

Skills

  • Engineering & Product Management
  • Cross-functional Leadership
  • Hiring, Recruiting & Coaching top talent
  • System Design & Architecture
  • Agile Methodologies
  • Budgeting, P&L & Forecast
  • Vendor Management

Certification

  • Certified Building an AI-Enabled Organization (Stanford | Engineering)
  • Certified ScrumMaster
  • Certified VPs and Directors of Product Management: Finding Excellence (Udemy)
  • Certified Google Analytics for beginners (Google)
  • Certified SCJP JDK1.5

Timeline

Director of Software Engineering

Auto1
10.2022 - Current

Head of Software Engineering

Astro
08.2019 - 10.2022

Senior Software Engineering Manager

Dell Technologies
04.2017 - 08.2019

Senior Engineering Manager

Snapdeal
04.2015 - 03.2017

Lead Engineer

Amazon
04.2014 - 04.2015

Member Technical Staff

Netapp
07.2010 - 04.2014

Senior Software Engineer

Wipro Technologies
07.2008 - 07.2010

Software Engineer

CSC Consulting
07.2007 - 07.2008

Master of Science - Software Systems

Birla Institute Of Technology And Science

Bachelor of Technology (BTech) - Computer Science & Engineering

West Bengal University Of Technology

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Sayak Saha